Jasmine Anthony
Baton Rouge,LA
Summary
Skilled in forklift operation and IT troubleshooting, demonstrating a strong ability to learn and adapt to new technologies. Excelled in team collaboration and professional customer service, significantly improving client relationships and trust. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs.
Overview
6
6
years of professional experience
Work History
Specialist
Home Depot
04.2020 - Current
- Safely load and unload trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Developed strong client relationships through consistent communication and attentive service.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Respond to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Created help desk tickets, troubleshot and resolved desktop issues.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
Warehouse Worker
Amazon
02.2019 - 03.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Associate
City Gear Clothing Store
02.2018 - 09.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Computer Science
Southern University And A & M College
Baton Rouge, LA05.2024
High School Diploma -
Proviso West
Hillside, IL2017
Skills
- Forklift Operation
- Warehouse Operations
- Team Player
- IT Troubleshooting
- Professional Customer Service
- Network Security
- Cybersecurity Education
- Microsoft Office
- Information Technology
Timeline
Specialist
Home Depot
04.2020 - Current
Warehouse Worker
Amazon
02.2019 - 03.2020
Sales Associate
City Gear Clothing Store
02.2018 - 09.2018
Bachelor of Science - Computer Science
Southern University And A & M College
High School Diploma -
Proviso West