Personable Surgical Assistant bringing 21 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Specialty Manager
Kids Castle Dental
08.2024 - 05.2025
and
Developed detailed plans based on broad guidance and direction.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Defined clear targets and objectives and communicated to other team members.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Established team priorities, maintained schedules and monitored performance.
Improved marketing to attract new customers and promote business.
Surgical Assistant
Ratner Wilson & Tran
02.2019 - 01.2025
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Incorporated outside records into charts and EHR.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Responded to patient callbacks and phone-in prescription refill requests.
Measured vital signs and took medical histories to prepare patients for examination.
Contributed to successful surgeries, anticipating surgeon needs and promptly delivering instruments.
Provided mentorship to new Surgical Assistants in order to maintain high levels of competency within the team.
Contributed to significant reduction in surgery times by efficiently organizing operating rooms for optimal workflow.
Increased patient satisfaction with compassionate post-operative care and thorough follow-up instructions.
Surgical Assistant
Inland Empire Oral & Maxillofacial Surgeons
08.2016 - 10.2018
Assisted in complex surgical procedures, demonstrating adaptability and knowledge across multiple disciplines.
Reduced post-operative complications through thorough wound care and dressing application.
Ensured patient safety by maintaining a sterile environment throughout surgery.
Facilitated smooth transitions between surgeries with efficient room turnover times.
Participated in pre-operative consultations, offering vital input on patient conditions and surgical approach.
Contributed to team efforts in achieving accreditation standards, demonstrating excellence in surgical support services.
Enhanced operating room efficiency by preparing surgical instruments and equipment ahead of scheduled procedures.
Verified identity of patient or operative site.
Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
Surgical Assistant
Pacific Dental Services
05.2013 - 06.2016
Paid close attention to operating procedures for adherence to established surgical techniques.
Maintained accurate documentation of all surgical activities for record-keeping purposes and quality control analysis.
Streamlined communication between surgeons and nurses to promote teamwork and efficient operations.
Actively participated in daily debriefings for improved team coordination and ongoing development of best practices in the workplace.
Optimized inventory management of surgical supplies, ensuring availability and reducing wastage.
Provided critical support during surgeries, ensuring sterile environment and minimizing risk of infection.
Supported surgical teams in emergency situations, quickly adapting to unexpected complications and maintaining composure.
Facilitated patient recovery by closely monitoring vital signs and addressing any concerns promptly.
Provided preoperative and postoperative education to patients and families to manage recovery.
Assisted in complex surgical procedures, demonstrating adaptability and knowledge across multiple disciplines.
Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
Surgical Assistant
Smile Care Dental Clinic
09.2004 - 05.2013
Prepared surgical area by ensuring that all necessary dental instruments were sterilized and patients were ready.
Established trustful relationships with patients throughout their treatment journey ensuring consistent care delivery.
Greeted patients upon arrival to office and helped prepare for surgeries.
Calmed nervous patients by speaking softly, answering questions, and providing compassionate care.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Surgical Technologist Student
Robert D. Thompson D.D.S. MD
11.2002 - 09.2004
Contributed to hospital efficiency by promptly preparing operating rooms for subsequent surgeries.
Promoted a positive learning environment for fellow students by sharing knowledge and offering assistance when needed.
Optimized patient recovery process by providing thorough pre-operative education on expectations, risks, and post-operative care instructions.
Upheld strict adherence to infection control protocols, minimizing risk of post-surgical complications for patients.
Dental Assistant/Supervisor at Western Dental Kids previously Kids Dental KareDental Assistant/Supervisor at Western Dental Kids previously Kids Dental Kare