Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Independent Contractor
Luxor Staffing
Dallas, TX
09.2017 - Current
Received and tracked incoming inventory shipments.
Organized warehouse space for efficient storage of products.
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Assisted in packaging and labeling of products for shipment.
Packed boxes and stock using organizational guidelines.
Used scanners to track parcel information, condition or receipt.
Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Dispatcher
Cons Home Plus
Lancaster, TX
04.2014 - 07.2017
Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
Created daily reports detailing response times, call volumes, and other pertinent information.
Maintained logs of all incoming calls and assigned tasks.
Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
Scheduled loads according to priority and available equipment.
Documented services performed, operations information, and dispatch details in system.
Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
Call Center Sales Representative
DialAmerica
Omaha , NE
08.2008 - 09.2012
Made outbound sales calls to potential customers to promote products and services.
Researched customer inquiries and provided solutions in a timely manner.
Maintained records of customer interactions, transactions, comments, and complaints.
Developed strong relationships with repeat customers through consistent follow-up communication.
Demonstrated excellent listening skills while interacting with customers via telephone or email.
Responded promptly to emails sent by customers seeking support or assistance.
Provided technical support when needed regarding product installation, usage, troubleshooting.
Education
High School Diploma -
Henry A Burke Highschool
Omaha, NE
12-2010
Skills
Billing control
Deadline Adherence
Workload Management
Production Planning
Error Correction
Customer Relations
Data Entry
[Software] Proficiency
Prioritizing calls
Updating logs
Critical thinker
Inbound and Outbound Calling
Appointment Scheduling
Data Collection
Paperwork Processing
Prioritization
Excellent communication skills
Timeline
Independent Contractor
Luxor Staffing
09.2017 - Current
Dispatcher
Cons Home Plus
04.2014 - 07.2017
Call Center Sales Representative
DialAmerica
08.2008 - 09.2012
High School Diploma -
Henry A Burke Highschool
Similar Profiles
TAMAR GUZMÁNTAMAR GUZMÁN
Manufacturing Associate at Luxor StaffingManufacturing Associate at Luxor Staffing