Jasmine Arias-Hernandez
Bronx, NY,NY
Summary
Experienced with project coordination, ensuring seamless execution and delivery. Utilizes project management tools to streamline workflows and improve team efficiency. Strong understanding of stakeholder communication and risk management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project Associate for Pathology
Montefiore Medical Center
01.2025 - Current
- Communicate with vice chairs, Directors, and admins to ensure timely processing of approvals and critical documentation.
- Support and coordinate research billing activities across the institution for all pathology related charges, ensuring proper coding, invoicing, and reconciliation.
- Handle Journal entries, receivables and prepare deposits for research billing transactions specific to pathology.
- Designated INFOR supply chain super user and new user trainer for the department of pathology.
- Manage the credentialing process of incoming and current pathology faculty. Collaborate with CMO, department chair, vice chair and division chiefs to secure information and approvals for faculty onboarding to maintain credentials.
- Continue to perform all core responsibilities from former role while taking on expanded duties following promotion.
Program Assistant for Pathology
Montefiore Medical Center
05.2023 - 01.2025
- Enhance administrative support by effectively managing executive calendars, coordinating bi-weekly meetings, and preparing detailed reports; implemented electronic filing systems, increasing departmental efficiency by 45%.
- Prepare detailed minutes of meetings and tracked progress of key projects, resulting in a 15% increase in project completion and developed communication among team members.
- Execute a thorough audit and reorganization of 20+ physician credentialing files, ensuring 98% accuracy, which greatly guided administrative efficiency and preparedness for future audits.
- Manage administrative tasks including phone calls, data entry, and conference room scheduling; implemented a digital calendar system that improved room booking efficiency by 35% and reduced scheduling conflicts by 50%.
- Assigned projects from Quality management team, for quality control compliance with respect to documentation, and record retention for: proficiency testing records, instrument files, and equipment maintenance.
- Conduct comprehensive training sessions for new hires on Infor, Strata, and Epic databases.
Patient Access Coordinator
Weill Cornell Imaging at New York Presbyterian
01.2022 - 05.2023
- Analyzed and confirmed patient demographics and insurance eligibility, optimizing account accuracy; increased hospital reimbursement by 25% and decreased billing errors by 18% through detailed verification processes.
- Coordinated calendars and schedules for appointments and meetings. While prioritizing request for meetings to make necessary arrangements.
- Exercised independent judgement when dealing with patients and unusual or special request; escalated complex or difficult situations.
- Facilitated and provided exceptional service integral in decreasing the number of patient complaints by 10%.
Group Leader
Good Shepherd Services
09.2019 - 08.2021
- Coordinated and managed five daily activities, enhancing community involvement, and boosting attendance by 30%, while achieving a 20% increase in member satisfaction ratings.
- Monitored and evaluated the effectiveness of social emotional learning initiatives, leading to a 35% decrease in disciplinary actions that led to an increase in positive peer interactions as measured by teacher observations.
- Provided a full range of administrative support such as monitoring phone calls, Assisting Participants and Parents with filling out applications, & DYCD data entry to record and track client information.
Education
Master of Business Administration (MBA) - Healthcare Management
Mount Saint Vincent
Bronx, NY10.2025
Bachelor of Science - Behavioral Science and Community Health, Criminal Justice
Mercy College
Dobbs Ferry, NY05.2021
Skills
- Computer Systems: Proficient in Microsoft Office (Excel, Word, and PowerPoint, SharePoint), EPIC Hyperspace, QuickBooks, Executive calendar management
- Language: Intermediate in Spanish
- Database: Infor, Strata Capital, DYCD Connect (Department of Youth & Community Development)
Certification
- Fundamentals of digital Marketing, Google (November 2020)
- Psychological First Aid: Supporting yourself and others during COVID-19, American Red Cross (November 2020)
- Mediation and Conflict Resolution (June 2019)
Timeline
Project Associate for Pathology
Montefiore Medical Center
01.2025 - Current
Program Assistant for Pathology
Montefiore Medical Center
05.2023 - 01.2025
Patient Access Coordinator
Weill Cornell Imaging at New York Presbyterian
01.2022 - 05.2023
Group Leader
Good Shepherd Services
09.2019 - 08.2021
Bachelor of Science - Behavioral Science and Community Health, Criminal Justice
Mercy College
Master of Business Administration (MBA) - Healthcare Management
Mount Saint Vincent