Jasmine Arrioja-Bernal
Pico Rivera,CA
Summary
Hardworking and problem-solving leader committed to promoting organizational efficiency. Dedicated to complete knowledge of company products and services for optimized customer service. Able to work well collaboratively, delegate tasks, or work independently.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
La Monarca Bakery
03.2021 - 05.2023
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
- Set aggressive targets for employees to drive company success and strengthen motivation resulting in boost of 15% of year prior
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
Assistant Manager
It’s Bobatime
03.2020 - 03.2021
- Supervised day-to-day operations to meet performance, quality and service expectations
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Associate
In-N-Out Burger
06.2018 - 03.2020
- Handled daily cash flow and completed random audits
- Resolved customer concerns one on one through verbal communication
- Greeted customers and offered assistance for increased customer satisfaction
Education
Associate of Science - Architecture, Architecture Design And Drawing
Rio Hondo College
Whittier, CA05.2023
Skills
- Staff Development & Training
- Quality Standards
- Time Management
- Communication
- Strategic Planning
- Bilingual
Certification
Residential Architectural Design
Architectural Design and Drawing Technician
Timeline
Assistant Manager
La Monarca Bakery
03.2021 - 05.2023
Assistant Manager
It’s Bobatime
03.2020 - 03.2021
Associate
In-N-Out Burger
06.2018 - 03.2020
Associate of Science - Architecture, Architecture Design And Drawing
Rio Hondo College
Residential Architectural Design
Architectural Design and Drawing Technician
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