Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jasmine Avina

Lakewood

Summary

Dynamic and dependable professional with extensive experience at Avina Equipment Rental, excelling in weight and scaling services. Proven ability to enhance safety and efficiency through meticulous attention to detail and strong problem-solving skills. Recognized for fostering teamwork and collaboration while ensuring compliance with company policies and safety regulations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Ramp Agent

UPS
10.2024 - Current
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Connected electrical power unit and hoses to aircraft.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Deiced aircraft before takeoff for safety during inclement weather.

Scale Master

Avina Equipment Rental
10.2015 - Current
  • Operated weigh scales
  • Answered customer calls professionally and routed to appropriate person.
  • Dispatched orders to drivers for efficiency.
  • Complied with safety regulations to avoid potential injuries and support company goals.
  • Verified track sheet and communicated with transloaders to monitor accuracy of loaded products.
  • Guided operators to correct railcar location.
  • Reduced errors in weight documentation by conducting regular equipment calibration and maintenance.
  • Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
  • Communicated with operators to share information related to product.
  • Maintained tidy work area to reduce likelihood of accidents.

Shift Lead Manager

Wingstop
05.2022 - 05.2024
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
  • Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Set overall vision and provided team leadership.
  • Scheduled staff to establish adequate coverage during peak business hours.

Warehouse Supervisor

FedEx
11.2020 - 11.2021
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Operated forklift
  • Forklift certification

Assistant Manager

Charleys Philly Cheese Steak
10.2018 - 11.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

High School Diploma - Materials Engineering

Educational Partnership High School
Long Beach, CA
06.2020

Skills

  • Problem-solving
  • Loading and unloading
  • Ramp service
  • Aircraft marshalling
  • Heavy lifting
  • Safety procedures
  • Customer service
  • Team leadership
  • Crew assistance
  • Load planning
  • Load planning communication
  • Dependable and responsible
  • Quality control
  • Corporate policies
  • Attention to detail
  • Forklift operations
  • Data entry
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Time management
  • Flexible and adaptable
  • Multitasking
  • Critical thinking
  • Decision-making

Certification

Forklift

Timeline

Ramp Agent

UPS
10.2024 - Current

Shift Lead Manager

Wingstop
05.2022 - 05.2024

Warehouse Supervisor

FedEx
11.2020 - 11.2021

Assistant Manager

Charleys Philly Cheese Steak
10.2018 - 11.2020

Scale Master

Avina Equipment Rental
10.2015 - Current

High School Diploma - Materials Engineering

Educational Partnership High School

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Jasmine Avina