Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
Overview
11
11
years of professional experience
1
1
Certification
Work History
QMAP/CNA
Lincoln Meadows Senior Living
11.2022 - Current
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
Assisted patients with daily living activities, promoting independence and dignity.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Transported patients between rooms and appointments or testing locations.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Followed directions of licensed nurses to administer medications and treatments.
Reduced patient stress levels through effective communication and active listening skills.
Helped patients complete range of motion exercises to prevent loss of function during care.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Documented patient information and care activities in electronic health record.
Registrar
SKY RIDGE MEDICAL CENTER
08.2023 - 10.2023
Accurately inputted patient and insurance information into company's computer system using meditech.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Contributed to a positive patient experience by providing exceptional customer service and addressing any concerns or questions throughout their visit.
Ensured prompt resolution of discrepancies in patient accounts, working closely with billing specialists to address outstanding balances or payment issues.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Facilitated timely check-in by greeting visitors and establishing purpose of visits.
Increased patient satisfaction scores by consistently providing compassionate and empathetic support during the registration process.
Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
Managed high-stress situations calmly and professionally while prioritizing multiple competing demands during peak hours or emergency situations.
Registered and verified patient records before triage with most up-to-date information.
Collected and processed co-payments and out-of-pocket charges using Meditech.
Reduced wait times for patients by expediting the check-in process through proficient multitasking abilities.
Maintained a well-organized work environment, ensuring easy access to necessary documents and materials for efficient daily operations.
Provided counseling to help patients navigate financial assistance programs for uncovered bills.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
Greeted visitors and initiated triage processes for clients to streamline patient flow.
QMAP/CNA
Peakview Assisted Living And Memory Care
01.2020 - 10.2022
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Transported patients between rooms and appointments or testing locations.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Documented patient information and care activities in electronic health record.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Facilitated personal hygiene management, feeding and ambulation.
Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Assisted patients with daily living activities, promoting independence and dignity.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Enhanced patient satisfaction by providing compassionate and attentive care.
Developed and maintained courteous and effective working relationships.
Gained strong leadership skills by managing projects from start to finish.
Exercised leadership capabilities by successfully motivating and inspiring others.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Special Education Teacher
Smith Agency
04.2017 - 12.2019
Evaluated student progress regularly using various assessment methods, ensuring accurate measurement of skill development and areas requiring additional support.
Provided professional development training to educate faculty and staff on laws and regulations governing special education.
Taught multiple subjects to students with intellectual or emotional disabilities.
Collaborated with other educators to develop instructional strategies.
Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems.
Instructed students with physical and cognitive disabilities.
Applied proven strategies to improve students' sensory- and perceptual-motor skills.
Facilitated small group instruction to address individual learning needs.
Developed Individual Education Plans for students with special needs.
Taught students across multiple classifications and degrees of special needs.
Modified general education curriculum for special-needs students using various instructional techniques and technologies.
Redirected students using Positive Behavior Support (PBS).
Worked closely with parents and guardians to address students' issues on multiple fronts.
Implemented behavior modification techniques to improve student social and academic performance.
Planned daily activities to keep students engaged and on track with learning goals.
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Maintained accurate records of student progress and attendance.
Worked with students with moderate to severe autism to increase life skills.
Paid attention to detail while completing assignments.
Worked effectively in fast-paced environments.
Demonstrated respect, friendliness and willingness to help wherever needed.
Applied effective time management techniques to meet tight deadlines.
Reduced patient stress levels through effective communication and active listening skills.
CAREGIVER/LEAD QMAP
New Dawn Memory Care
05.2013 - 04.2017
Transported clients to and from medical appointments with safety and efficiency.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Entrusted to handle confidential and sensitive situations in professional matter.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
Reduced medication errors by carefully verifying patient information and following proper procedures for dosage calculations.
Improved patient outcomes by accurately administering medication according to physician orders and established protocols.
Read physician orders and matched to residents' medication administration records.
Documented patient information and care activities in electronic health record.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Facilitated personal hygiene management, feeding and ambulation.
Monitored medication storage area to maintain medication security and control.
Maintained detailed documentation of medication administration, ensuring accurate records and effective communication among healthcare team members.
Education
High School Diploma -
Smoky Hill High School
Aurora, CO
05.2013
Skills
Certified Home Health Aide
Patient Management
Attention to Detail
Customer Service
Flexible and Adaptable
Patient Observation
Patient Assessments
Feeding Assistance
Administering Medications
Parent Communication
Behavior Modifications
Student needs assessment
Behavior Modification Techniques
Motivating students
Parent communications
Documentation
Elementary Education
Life Skills Instruction
Emotional Support
Accomplishments
Achieved lead qmap through effectively helping with training new staff members.
Software
MEDITECH
POINT,CLICK,CARE
Certification
CNA - Certified Nurse Assistant
CMA - Certified Medication Aide
BLS Certification
CPR/FIRST AID/AED
Timeline
Registrar
SKY RIDGE MEDICAL CENTER
08.2023 - 10.2023
QMAP/CNA
Lincoln Meadows Senior Living
11.2022 - Current
QMAP/CNA
Peakview Assisted Living And Memory Care
01.2020 - 10.2022
Special Education Teacher
Smith Agency
04.2017 - 12.2019
CAREGIVER/LEAD QMAP
New Dawn Memory Care
05.2013 - 04.2017
High School Diploma -
Smoky Hill High School
CNA - Certified Nurse Assistant
CMA - Certified Medication Aide
BLS Certification
CPR/FIRST AID/AED
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