Jasmine Barnes
Summary
My long-term career goals are to become a counselor for underprivileged youth with my own practice. My short- term career goals upon graduation is to gain work experience by interning, while applying for Graduate school to continue my education.
Overview
6
6
years of professional experience
Work History
Front Desk Agent
Homewood Suites and Tru By Hilton
06.2024 - Current
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Resident Assistant
SUNY Brockport Residential Life/ Learning Communities
08.2023 - 12.2024
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
Office Assistant
SUNY Brockport African/ African American Studies Office
09.2023 - 05.2024
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Secretary
SUNY Brockport Organization for Students of African Descent (OSAD)
10.2023 - 02.2024
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with students.
- Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
Night Desk Attendant
SUNY Brockport Residential Life/ Learning Communities
10.2022 - 05.2023
- Maintained a safe and secure environment for all guests by closely monitoring entrance points and properly checking guests in.
- served as a secondary resource for student needs when Resident Assistants are not around.
- Contributed to an organized work area by maintaining cleanliness and orderliness at the front desk throughout the shift.
Office Assistant
SUNY Brockport Records and Registration Office
10.2022 - 05.2023
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Contributed to a positive work environment by fostering open communication among colleagues.
Junior Cheerleading Coach
Triple Threat Athletics Cheerleading and Dance
07.2019 - 08.2022
- Fostered a positive and supportive environment, promoting teamwork and sportsmanship among cheerleaders.
- Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
- Consistently enforced safety protocols during practices, reducing injury rates among participants significantly.
Assistant Pre-K Teacher
KinderCare Learning Center
03.2022 - 06.2022
- Assessed student progress regularly and adjusted instruction to meet individual needs, ensuring academic success for all learners.
- Collaborated with fellow teachers to create interdisciplinary lessons, enhancing student understanding of complex topics.
- Utilized hands-on activities and engaging materials to inspire curiosity and creativity in young learners.
Education
Bachelor of Science - Psychology, African/ African American Studies
State University of New York At Brockport
Brockport, NY12.2024
Skills
- Organization
- Customer service
- Verbal and written communication
- Time management
- Activity planning
- Documentation and reporting
- Team collaboration
Timeline
Front Desk Agent
Homewood Suites and Tru By Hilton
06.2024 - Current
Secretary
SUNY Brockport Organization for Students of African Descent (OSAD)
10.2023 - 02.2024
Office Assistant
SUNY Brockport African/ African American Studies Office
09.2023 - 05.2024
Resident Assistant
SUNY Brockport Residential Life/ Learning Communities
08.2023 - 12.2024
Night Desk Attendant
SUNY Brockport Residential Life/ Learning Communities
10.2022 - 05.2023
Office Assistant
SUNY Brockport Records and Registration Office
10.2022 - 05.2023
Assistant Pre-K Teacher
KinderCare Learning Center
03.2022 - 06.2022
Junior Cheerleading Coach
Triple Threat Athletics Cheerleading and Dance
07.2019 - 08.2022
Bachelor of Science - Psychology, African/ African American Studies
State University of New York At Brockport
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