Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Barrett

South Holland ,IL

Summary

Dynamic customer service professional with proven expertise at Circle K, excelling in payment processing and conflict resolution. Recognized for enhancing customer satisfaction and streamlining operations. Skilled in relationship building and staff training, contributing to a cohesive team environment. Committed to delivering exceptional service and achieving sales goals.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Circle K
08.2024 - Current

Managed payment transactions efficiently and accurately.

Replenished inventory and supplies as needed.

- I help customers if needed and answer any questions they might have.

Warehouse Worker

Amazon
05.2023 - 01.2025
  • Loaded, unloaded, and moved material to and from storage and production
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.

Sales Representative

Aéropostale
05.2022 - 06.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Set and achieved company defined sales goals.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Trained new employees on customer service, money handling and organizing strategies.

Education

Diploma - General Studies

Thornton Township High School
Harvey, IL
05.2022

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Relationship building
  • Computer proficiency
  • Conflict resolution
  • Complaint handling
  • Complaint resolution
  • Payment processing
  • Customer satisfaction measurement
  • Professional telephone demeanor
  • Scheduling
  • Product knowledge
  • Order processing
  • Appointment scheduling
  • Paperwork processing
  • Team development
  • Staff training

Timeline

Customer Service Representative

Circle K
08.2024 - Current

Warehouse Worker

Amazon
05.2023 - 01.2025

Sales Representative

Aéropostale
05.2022 - 06.2023

Diploma - General Studies

Thornton Township High School