Jasmine Batista
Woonsocket,RI
Summary
Highly motivated and and detail-oriented public administration professional with expertise in data analysis and project management. Proven ability to gather, analyze and interpret data to make informed decisions and recommendations to further improve program and policy effectiveness. Eager to contribute to a dynamic organization committed to improving public services and achieving impactful outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensing Coordinator
CVS Health
09.2022 - Current
- Streamline licensing processes by implementing efficient tracking and management systems.
- Reduce turnaround time for license approvals by closely collaborating with internal teams and external partners.
- Ensure compliance with industry regulations by meticulously reviewing license applications and documentation.
- Facilitate and schedule weekly meetings while providing high level updates and recommendations on next steps
- Maintain accurate records of all licensing transactions, streamlining future audits and reference checks.
- Implement training sessions for staff on licensing procedures and best practices, boosting team efficiency and knowledge levels..
- Manage a diverse portfolio of licenses across multiple industries, demonstrating versatility in navigating various regulatory landscapes.
- Provide exceptional support to clients throughout the entire licensing process, ensuring satisfaction at each stage.
- Assist with ongoing projects upon request of corporate officer.
Program Coordinator
Rhode Island Black Business Association
08.2021 - 09.2022
- Organized events and workshops in a physical and virtual environment to engage participants, enhancing their learning experience within the program framework.
- Coordinated cross-functional teams to ensure timely completion of program deliverables, maintaining project schedules and meeting objectives.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
- Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
- Assisted in the development of grant proposals, securing funding for vital program initiatives.
- Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Enrollment Services Officer
University of Rhode Island
07.2019 - 06.2021
- Provided superior customer service via phone, correspondence, and various digital channels
- Supervised, trained, and onboarded new associates
- Calculated and reviewed student work-study eligibility, financial aid packages, and disbursed federal loans
- Managed and hosted zoom client platform while providing counseling to students on topics such as financial aid, records, and billing.
- Improved overall department efficiency by streamlining processes and implementing new policies.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
Rhode Island State Government Internship Program
Office Of Planning And Development
03.2020 - 08.2020
- Collected and analyzed data using the U.S
- Census database and CPD Maps, developed and distributed surveys and attended conferences to gather information about local area for the Community Development Block Grant, while preparing legal documents such as loan agreements, mortgage deeds and promissory notes.
Bookkeeper
LTS Armstrong-Gladding American Legion Post 69
01.2016 - 05.2019
- Scheduled weekly/monthly meetings with clients
- Coordinated travel arrangements for department head in accordance to personal and business schedule, while preparing important documentation and notes pertaining to meeting and presentation.
Education
Master of Public Administration -
University of Rhode Island
Kingston, Rhode Island05.2021
Bachelor of Arts in Political Science -
University of Rhode Island
Kingston, Rhode Island05.2019
Skills
- Microsoft Office Suite
- Google Workspace
- Time Management
- Task Prioritization
- Legal Research and Documentation
- Financial report analysis
- Database Management
- Relationship Building
- Policy analysis
Websites
Certification
- Google Project Management Certificate, Coursera, 2024
- College Leadership Rhode Island (CLRI), 2023
- Leadership Equity Accelerated Pathway Program (LEAP), 2021-2022
- Diversity & Inclusion Badge Program, 2021
- Talent Development Scholar, 2014-2021
Volunteer And Leadership
- Chair - Rhode Island Black Business Association- Gala Planning Committee, 2022
- Chair - Rhode Island Black Business Scholarship Committee, 2022
- Rhode Island Black Business Association- Young Adult Community Advisory Board, 2022
- Rhode Island Black Business Association – Policy and Advocacy Committee, 2022
- Habitat for Humanity, 2018
- Team Administrator - Mount Hope Cowboys Youth Football and Cheer, 2014-Present
Timeline
Licensing Coordinator
CVS Health
09.2022 - Current
Program Coordinator
Rhode Island Black Business Association
08.2021 - 09.2022
Rhode Island State Government Internship Program
Office Of Planning And Development
03.2020 - 08.2020
Enrollment Services Officer
University of Rhode Island
07.2019 - 06.2021
Bookkeeper
LTS Armstrong-Gladding American Legion Post 69
01.2016 - 05.2019
Master of Public Administration -
University of Rhode Island
Bachelor of Arts in Political Science -
University of Rhode Island