Dynamic leader with a proven track record, enhancing operational efficiency and fostering robust customer relations. Skilled in strategic planning and financial management, excel in building partnerships and leading teams to exceed business goals. Expertise in project management and relationship building, achieving consistent growth through informed decision-making and effective communication.
Overview
18
18
years of professional experience
Work History
Owner
The Pickle
12.2021 - Current
Managed day-to-day business operations, growing revenue from previous ownership.
Trained and motivated employees to perform daily business functions, managing 20-25 employees regularly.
Interacted well with customers to build connections and nurture relationships.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Negotiated price and service with suppliers to decrease expenses and increase profit.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Achieved consistent growth with careful planning and execution of business development initiatives.
Associate Merchant
Vera Bradley
01.2013 - 12.2021
Increase Travel Category sales within Factory channel from $19M to $42M (+$23M/+121%) through introduction of high volume styles, print strategy and visual presentation.
Increase Home Category sales from $1.9M to $10.9M (+$9M) through style selection and classification expansion.
Gather and analyze selling information, which includes preparing and presenting to cross functional team members on weekly, bi-weekly and quarterly basis.
Gather and analyze data for key milestone company meetings, which includes presentation of findings.
Create analysis for entire fiscal year to help determine what styles drive significant volume and should be merchandised appropriately, which includes midsight and hindsight analysis each season.
Mentored junior team members in merchandising best practices, fostering professional development and career growth opportunities within organization.
Collaborated closely with eCommerce team to ensure consistent product representation across online platforms and brick-and-mortar stores.
Analyzed sales performance data for actionable insights, leading to informed business decisions and improved results.
Strengthened vendor relationships through effective communication, negotiation, and timely followups.
Global Sourcing Coordinator
Vera Bradley
08.2011 - 01.2013
Assisted in onboarding new suppliers, conducting thorough due diligence and performance assessments during selection process.
Facilitated meetings between suppliers and internal stakeholders to address concerns, resolve conflicts, and foster long-term partnerships.
Maintained documentation for all purchases.
Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
Organize and execute seasonal sales representative and showroom samples process through managing calendars to ensure all cross functional team members are following process, lead GAP analysis efforts to obtain process improvements, as well as placing and monitoring samples orders.
Organize and lead cross functional team training and develop training tools.
Documentation and Change Control Analyst
United Technologies Corporation, UTC
05.2006 - 08.2011
Schedule order releases at manufacturing partners to meet customer requirements.
Review and provide forecasts to manufacturing partners on weekly basis.
Manage customer order changes with manufacturing partners through daily communication and order placement.
Provide shipping instructions and details to customer service to ensure customer satisfaction and scorecard approvals.
Manage and support monthly and quarterly inventory goals.
Create, update and maintain finished goods purchase orders.
Work with Commodity Managers to manage implementation of new products and product changes.
Resolved accounts receivable and accounts payable issues in timely manner to ensure all accounts remain in good standing.