Summary
Work History
Education
Skills
Timeline
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jasmine bell

Wichita

Summary

Dynamic marketing and customer service professional with a proven track record at Tailored Remodeling, enhancing site traffic through innovative content creation and superior client engagement. Excelled in motivating teams at Taco Bell, achieving high customer satisfaction. Skilled in product marketing and empathetic communication, consistently surpassing performance metrics.

Work History

Marketing Intern

Tailored Remodeling


  • Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
  • Trained new personnel regarding company operations, policies and services.
  • Exceeded monthly performance metrics consistently, contributing to the success of the call center operations.
  • Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
  • Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.

Manager

Taco Bell
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Call Center Representative

NORC at the University of Chicago
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.

Education

Yes -

Derby High School
Wichita Ks

Skills

  • Product marketing
  • Client engagement
  • Sales techniques
  • Customer engagement

Timeline

Marketing Intern

Tailored Remodeling

Manager

Taco Bell

Call Center Representative

NORC at the University of Chicago

Yes -

Derby High School

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