Jasmine Bell
Milwaukee,WI
Summary
Trained professional dedicated to assisting vulnerable individuals and communities in overcoming everyday challenges. Passionate about promoting and sustaining a healthy lifestyle for individuals. Committed to providing support and guidance to help others maintain their well-being. Experienced in working with diverse populations and adept at developing tailored strategies to address specific needs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Family Advocate
NEXT DOOR FOUNDATION INC
07.2024 - Current
- The Family Advocate Specialist (FAS) has a primary role of engaging and involving families of enrolled students in activities, practices and services that support parents as the primary nurturer, experts, and teachers of their child in order to promote and sustain their child's academic learning and development; and life success
- The FAS will also develop strategies to meet or exceed all Milwaukee Public Schools (MPS) Charter and Head Start Performance Standards compliance mandates that relate to student attendance, tardiness, enrollment, family engagement, and health records
- FAS has a specific and intentional role in the following three areas of work with families: Activities/strategies that promote and enhance the parent-child relationship
- Activities/strategies that engage parents in discussions about their child's growth and development
- Providing parents information and opportunities to learn about concrete things they can do to promote their child's learning
- Activities/strategies that encourage parents' involvement in the education of their child and in their child's school both at Next Door and in the K-12 system
- This includes helping parents recognize and expect 'quality education'; know how to access quality elementary schools; and learn how to advocate for a quality education for their child
- Activities and strategies that support parents in achieving family and community outcomes
Clerk
Post Office USPS
11.2021 - 07.2024
- Sort outgoing and/or incoming mail using automated equipment
- Ensure all necessary support equipment and materials are organized for sorting
- Provide services at public window for non-financial transactions
- Lifting or carrying moderate to heavy mail and packages and prolonged standing
Mentor
Club Delta
06.2020 - 10.2022
- Mentored adolescents from 14-18 years old on life skills, education, and community services
- Tutored adolescents and encouraged higher education and other growth opportunities
- Organized and facilitated engaging activities and discussions
- Encouraged and promoted healthy relationships with peers
- Worked closely with families to encourage involvements
Case Manager
Metro Home Health Care
08.2019 - 12.2021
- Complete a comprehensive psychosocial assessment, identify and mitigate potential health and safety concerns, and develop a member-centered plan of care collaboration with the Member and Registered Nurse focused on achieving and sustaining Member outcomes and fostering independence
- Encourage Members to take an active role in decision-making regarding their long-term care plan designed to assist them to live and function as independently as possible at home and in the larger community
- Through the development and evaluation of the member-centered plan, identify Member outcomes and the most effective and cost-effective interventions, including paid and unpaid services, needed to support those outcomes
- Provide assistance to Members and their families to access resources identified to support outcomes
- Coordinate and authorize services in the benefit package that are necessary and appropriate to support Member outcomes in the most cost-effective manner as well as oversight of supports provided through natural supports
- Oversee the effectiveness of the established member-centered plan and interventions through regular phone and in-person contact with the Member and their support system
- Re-evaluate and adjust the plan during major life changes to assure to plan and interventions are tailored to the unique needs of the Member
- Respond to and report any event, incident, action, or in-action that jeopardizes the health and safety that involves a Member to the MCO and establishes a plan to prevent future reoccurrences
- Maintain accurate documentation of care management activities in Member records promptly, thoroughly and professionally in accordance with the standards set forth by the MCO
Community Resource Specialist
Impact Inc
09.2018 - 07.2019
- Completed client intakes using active listening techniques
- Referred clients to appropriate community resources for further assistance
- Completed coordinated entry data for shelter referrals
- Utilized database to enter client and community information
- Organized and facilitated groups
- Attended agency visits to learn about procedures of different organizations
Financial Employment Planner
Ross Innovative Employment Solutions
02.2018 - 09.2018
- Provides individualized case management services and supportive services for participants in W-2
- Determine eligibility for W-2
- Employability planning
- Service referral
- Coordinate with other agencies to facilitate needed services such as treatment, education, training, educational needs assessment, career assessment, vocational evaluation/assessment, and formal assessments
Care Manager
Metro Home Health Services
07.2016 - 02.2018
- Complete a comprehensive psychosocial assessment, identify and mitigate potential health and safety concerns, and develop a member-centered plan of care collaboration with the Member and Registered Nurse focused on achieving and sustaining Member outcomes and fostering independence
- Encourage Members to take an active role in decision-making regarding their long-term care plan designed to assist them to live and function as independently as possible at home and in the larger community
- Through the development and evaluation of the member-centered plan, identify Member outcomes and the most effective and cost-effective interventions, including paid and unpaid services, needed to support those outcomes
- Provide assistance to Members and their families to access resources identified to support outcomes
- Coordinate and authorize services in the benefit package that are necessary and appropriate to support Member outcomes in the most cost-effective manner as well as oversight of supports provided through natural supports
- Oversee the effectiveness of the established member-centered plan and interventions through regular phone and in-person contact with the Member and their support system
- Re-evaluate and adjust the plan during major life changes to assure to plan and interventions are tailored to the unique needs of the Member
- Respond to and report any event, incident, action, or in-action that jeopardizes the health and safety that involves a Member to the MCO and establishes a plan to prevent future reoccurrences
- Maintain accurate documentation of care management activities in Member records promptly, thoroughly and professionally in accordance with the standards set forth by the MCO
Receptionist
EastCastle Place
11.2017 - 12.2017
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Hear and resolve complaints from customers or the public
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided
- Receive payment and record receipts for services
School Social Worker/Intern
St. Rafael Archangel School
08.2013 - 05.2017
- Meet daily with students who need extra attention due to academics and issues at home that affect behavior
- Consult with supervisor regarding meetings with students and develop improvement plans
- Work collaboratively with families, teachers, and other staff members to provide support to students
- Attended faculty meetings to learn about academic testing, new procedures, and policies
Community Resource Specialist
Impact Inc
07.2014 - 07.2016
- Completed client intakes using active listening techniques
- Referred clients to appropriate community resources for further assistance
- Completed coordinated entry data for shelter referrals
- Utilized database to enter client and community information
- Organized and facilitated groups
- Attended agency visits to learn about procedures of different organizations
Cashier
Pick N Save
04.2010 - 07.2014
- Provide excellent customer service and ensure all customers leave store satisfied
- Possess knowledge of products and special promotions within store in order to recommend and up sell products
- Cooperate and collaborate with team members to finish assigned tasks
- Operate cash register and handle money with accuracy
Education
Master's degree - Social Work
Mount Mary University
Milwaukee, WIBachelor's - Social Work
Mount Mary University
Milwaukee, WI05.2014
High School Diploma -
James Madison Academic Campus
Milwaukee, WI06.2009
Skills
- CASE MANAGEMENT
- EXCEL
- GERIATRIC
- MENTAL HEALTH
- Crisis Intervention
- Intake Experience
- COMMUNITY OUTREACH
- Communication
- Critical thinking
- Problem-solving
- Evidence based practice
- Community outreach
- Mental health
- Geriatric population
- Young adult population
- Family dynamics
- Case management
- Crisis intervention
- Microsoft Office
- Excel
- Computer skills
- Community resources
- Multicultural sensitivity
- Effective communication
- Child development
- Family advocacy
- Case tracking and follow up
- Crisis intervention strategies
- Incident management
- Client advocacy
- Relationships and rapport
- Relationship building
- Eligibility assessments
- Data collection
- Family needs assessments
- Family services
- Community referrals
- Home visits
- Family support
- File management
- Problem-solving abilities
- Organizational skills
- Active listening
- Adaptability and flexibility
- Goal setting
- Professionalism
- Motivational interviewing
- Interpersonal communication
Certification
CPR Certification
Additional Information
Communication, Critical thinking, Problem-solving, Evidence based practice, Community outreach, Mental health, Geriatric population, Young adult population, Family dynamics, Case management, Crisis intervention, Microsoft Office, Excel, Computer skills
Timeline
Family Advocate
NEXT DOOR FOUNDATION INC
07.2024 - Current
Clerk
Post Office USPS
11.2021 - 07.2024
Mentor
Club Delta
06.2020 - 10.2022
Case Manager
Metro Home Health Care
08.2019 - 12.2021
Community Resource Specialist
Impact Inc
09.2018 - 07.2019
Financial Employment Planner
Ross Innovative Employment Solutions
02.2018 - 09.2018
Receptionist
EastCastle Place
11.2017 - 12.2017
Care Manager
Metro Home Health Services
07.2016 - 02.2018
Community Resource Specialist
Impact Inc
07.2014 - 07.2016
School Social Worker/Intern
St. Rafael Archangel School
08.2013 - 05.2017
Cashier
Pick N Save
04.2010 - 07.2014
Bachelor's - Social Work
Mount Mary University
High School Diploma -
James Madison Academic Campus
Master's degree - Social Work
Mount Mary University
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