JASMINE BENNON
Orlando,FL
Summary
Dedicated Administrative professional with solid back ground in high-volume office environments & effective Management, Clerical, & Financial skills. Organized and efficient Property Manager supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.
Overview
9
9
years of professional experience
Work History
Property Manager
Residential Property Management
10.2022 - 06.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Maintained sufficient number of units market-ready for lease.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Prepared vendor invoices and processed incoming payments.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Maintained good working relationships with vendors and resolved disputes.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Maintained payable shared email inbox and digitized invoices for processing.
- Reported financial data and updated financial records in ledgers and journals.
- Matched purchase orders with invoices and recorded necessary information.
- Assessed data and information to verify entry, calculation and billing code accuracy.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Developed and implemented marketing strategies to increase occupancy rates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Experience, General Clerk II, General Clerk III
Vectrus Inc
08.2019 - 08.2020
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management
- Responded to telephone inquiries from clients and and delivered information to inform and educate callers
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
- Maintained Clothing Records and Orders for soldier's database to deliver access to and easy navigation of important organizational documents
- Input data into system using military database, adhering to all procedures to keep information private.
- Typed letters, e-mails, memorandums and other documents and submitted work to originating staff member for review, changes and approval.
- Processed incoming correspondence, assembled and distributed notices, letters and other materials and created and maintained files to promote efficient flow of communication.
- Greeted visitors and answered incoming telephone calls and assisted or directed visitor or caller to appropriate individual or office to foster pleasant service experience.
- Examined documents and materials, recorded changes in data and determined proper indexing or processing tasks to support office filing procedures.
Bank Teller
Wells Fargo
01.2014 - 01.2015
- Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets
- Helped customers open and close accounts, apply for loans and make sound financial decisions
- Met or exceeded sales goals by promoting bank products and services in every interaction
- Consistently met Customer's needs and financial goals set by Branch Leader by employing Exceptional Customer Service skill, in every interaction
- Acted as pivotal point of contact between bank branches regarding guidelines and practices.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
Education
High School Diploma -
Seventy-First High School
Fayetteville, NC06.2008
Skills
- Office Supply Management/
- Microsoft Office
- Affordable Housing Programs Knowledge
- Multi-Family Property Management
- Property Tours
- Codes and Regulations/Rent Collection/
- Rental Pricing Strategies
- Tenant Screening/Background Check Investigations
- Lease Renewals/Leasing and Sales
- Vendor Invoice Processing
Additional Information
- Property Management Software (RealPage Onesite&Financial Suite), Cyber Awareness Challenge 2022, Fair Housing Training 1 2023, Enterprise Income Verifications (EIV System).
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The road to success and the road to failure are almost exactly the same.
Colin R. Davis
Timeline
Property Manager
Residential Property Management
10.2022 - 06.2023
Experience, General Clerk II, General Clerk III
Vectrus Inc
08.2019 - 08.2020
Bank Teller
Wells Fargo
01.2014 - 01.2015
High School Diploma -
Seventy-First High School
Similar Profiles
Jose Miguel TorresJose Miguel Torres
Superintendent at Residential Property ManagementSuperintendent at Residential Property Management
Zihao WeiZihao Wei
Property Management Assistant at Liberty Residential Property Management CompanyProperty Management Assistant at Liberty Residential Property Management Company
Rosario MariscalRosario Mariscal
Client Service Representative at Redwood Residential Property ManagementClient Service Representative at Redwood Residential Property Management
Luc DuvalLuc Duval
AMC Crew Member at AMC TheatresAMC Crew Member at AMC Theatres
Shaddai Natal-SantiagoShaddai Natal-Santiago
Medical Assistant Apprentice at Orlando HealthMedical Assistant Apprentice at Orlando Health