Jasmine Betti
Cleveland Heights,OH
Summary
Dedicated professional with experience at the City of Cleveland Heights, excelling in safety oversight and emergency response. Proficient in First Aid and CPR, I effectively monitored aquatic environments and provided exceptional patron support, ensuring a secure and enjoyable experience for all visitors. Strong communicator committed to promoting safety and enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Lifeguard
City Of Cleveland Heights
06.2022 - Current
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Responded to emergency situations in a timely, efficient manner.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Provided friendly customer service to guests and addressed concerns.
- Upheld hygiene standards in pool and surrounding area.
- Reminded students to practice swimming strokes to develop their skills and improve technique.
- Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
- Provided instruction and assistance to patrons on proper use of recreational equipment.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Scanned main areas to monitor for any safety risks.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Entered water immediately to pull struggling swimmers to safety.
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
- Tracked students' progress and gave constructive feedback for skills requiring improvement.
Skate Guard
City Of Cleveland Heights
02.2022 - Current
- Carefully patrolled ice during hours of operation to monitor proper traffic flow and skaters' safety.
- Inspected skating rink for hazardous conditions and informed supervisor of surface problems.
- Worked with coworkers to supervise rink, splitting tasks and sharing responsibilities for groups and competitions.
- Patrolled areas surrounding skating rink to prevent theft or vandalism.
- Assisted in shutdown of skating rink and managed set up for next day use.
- Inspected rink equipment before and after each shift and logged discrepancies.
- Swept and completed minor upkeep by removing debris from rink and maintaining rink floor.
- Operated scoreboard during hockey tournaments and games.
- Maintained superior customer service skills when relaying rink policies and procedures to customers.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
Education
No Degree - Psychology
Kent State University
Kent, OH05-2029
High School Diploma -
Cleveland Heights High School
Cleveland Heights, OH05-2025
Skills
- Hazard removal
- Pool cleaning
- Safety oversight
- Water monitoring
- Public safety
- Emergency response
- First aid and CPR
- Swimming lessons
- Strong communicator
- Threat assessment
- Patron support
- Safety training
Languages
ASL
Limited Working
Interests
- Drawing and Painting
- Avid Reader
- Animal Care
- I like looking at the stars and learning about constellations
- Playing Sports
- Horseback Riding
- Camping
Timeline
Lifeguard
City Of Cleveland Heights
06.2022 - Current
Skate Guard
City Of Cleveland Heights
02.2022 - Current
No Degree - Psychology
Kent State University
High School Diploma -
Cleveland Heights High School