Jasmine Booker
Greenville,MS
Summary
To explore and gain knowledge in retail, management, manufacturing, or clerical work and to be productive for my employer.
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
12
12
years of professional experience
Work History
General Manager
Loves Travel Stop
07.2019 - 07.2024
- Oversee property
- Task lists
- Truck ordering and receiving
- Managing employees
- Hiring and termination process
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Supervised employees through planning, assignments, and direction.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
Assistant in Training
Taco Bell
02.2016 - 07.2019
- Run daily operations
- Count safe
- Count inventory
- Responsible for ending day or starting day
- Food safety
Assistant Store Manager
Dollar General
10.2015 - 07.2019
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Store deposits
- Receive truck orders
- Check in vendors
Deli Manager
Circle K- Aunt M's Deli
Grenada, MS
10.2013 - 10.2017
- Manage employees, scheduling, labor and budget, customer service, and opening and closing store, purchasing
Cashier
Exxon Cstore
Grenada, MS
02.2015 - 07.2016
- Greet customers, operate cash register, and maintain clean store, exchange products, and other customer service duties
Temp Service
Select Staffing
Grenada, MS
01.2013 - 01.2014
- Factory Work
Temp Services
EMI Staffing
Grenada, MS
01.2013 - 01.2014
- Factory Work, ADP, Build on Assembly line
Student Employee
DeVry University
Decatur, GA
01.2013 - 03.2013
- Desk/ Clerk Work, Answering Phones, Typing Documents, Using Microsoft Products
Education
High School Diploma -
Grenada High
01.2012
Some College (No Degree) -
Ultimate Medical Academy - Clearwater
Clearwater, FLSkills
- Inventory Control Experience
- Cash Handling Experience
- Completion of Daily/Weekly Paperwork
- Safe Drop/Safe Loan Procedures
- Ordering/ Purchasing Inventory
- Excellent Customer Service Skills
- Managing Labor Dollar and Percentage
- Using Labor Dollar to Build Schedule
- Making Schedules
- Interviewing and Hiring Employees
- Answering Phones and Phone Conferences
- Ability to type using computers, tablet, etc
- Knowledge of Microsoft Products, Outlook, and other programs
- Ability to navigate and use smart phones
- Maintaining Store Cleanliness and ServSafe Certification
- Changing and Hooking up Drink/ Icee Bibs
- Ability to handle crowds effectively
- Ability to handle unsatisfied customers and resolve problems well
- Building products on Assembly lines
- Ability to stand on feet 10 hours daily
- Loss Prevention
- Customer Retention
- Branding
- Workflow Planning
- Expense Control
References
- Patricia Fusco, Circle K, Store Manager, 662-934-3012
- Philip Nix,Love’s Travel, Manager, 601-631-1460
- Michael Grandieson, Funding Source: Above Measures Properties, CEO,615-821-4732
Timeline
General Manager
Loves Travel Stop
07.2019 - 07.2024
Assistant in Training
Taco Bell
02.2016 - 07.2019
Assistant Store Manager
Dollar General
10.2015 - 07.2019
Cashier
Exxon Cstore
02.2015 - 07.2016
Deli Manager
Circle K- Aunt M's Deli
10.2013 - 10.2017
Temp Service
Select Staffing
01.2013 - 01.2014
Temp Services
EMI Staffing
01.2013 - 01.2014
Student Employee
DeVry University
01.2013 - 03.2013
High School Diploma -
Grenada High
Some College (No Degree) -
Ultimate Medical Academy - Clearwater