Jasmine Bowden
Forsyth,GA
Summary
To obtain an entry level position supporting my professional career goals to advance my knowledge and skill set while assisting with meeting the goals and expectations of your company.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Dental Assistant
Providence Dental Spa
225 North Macon St Macon Ga 31210
11.2023 - Current
- Assisted in patient preparation for dental procedures, ensuring comfort and compliance with safety protocols.
- Sterilized instruments and maintained cleanliness of treatment areas to uphold infection control standards.
- Educated patients on post-operative care and preventive oral hygiene practices, enhancing patient satisfaction.
- Supported dentists during various procedures by efficiently passing instruments and managing materials.
- Coordinated patient scheduling and managed appointment reminders to optimize office workflow and efficiency.
- Trained new staff on office protocols and best practices, fostering a collaborative team environment.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Front Desk Receptionist
Forsyth Convenient Care Connect
Forsyth, GA
03.2022 - 01.2023
- Promptly greeted patients and visitors in the waiting area in a friendly and helpful manner.
- Checked in patients, verify insurances, update necessary patient information in the system and collect copayment.
- Promptly answered incoming calls gathering new patient information as well as assisting established patients.
- Maintained neat and orderly waiting room as well as work area.
- Practiced confidentiality and privacy protocols in adherence with to clinic policies as well as state and federal laws.
- Scheduled patient appointment and maintained appointment calendars to ensure an efficient work environment.
- Complete accurate documentation of patient visits utilizing E-Clinicals.
Production Team Lead
Masterbrand Cabinets Inc.
Jackson, GA
03.2021 - 02.2022
- Ensured precise audits of products that are used to assemble cabinets. This was done by analyzing and prepping each cart as related to focusing on the quality of the products.
- Addressed initial supply issues and developed creative solutions to prevent delays as well as the missed target goals.
- Reviewed statistics of team members productivity. This included giving each team member insight about the flow, quality of the workload contributing to a positive work environment and employee retention.
Customer Service Associates
Denny’s Restaurant
Jackson, GA
10.2019 - 02.2019
- Developed and actualized customer service initiatives to decrease customer wait times.
- Maintained customer satisfaction utilizing forward-thinking strategies to meet the needs of resolving any issues or concerns.
- Assisted high volumes of customers every day with a positive attitude.
- Computed monetary transactions via cash register which included sales prices, totaling purchases with POS system.
Education
Associate of Science - Pre-Dentistry, Biology
Gordon State College
Barnesville, GA05.2022
High School Diploma - undefined
Mary Persons High School
Forsyth, GA05.2017
Skills
- HIPPA/Privacy/Confidentiality
- Flexible Team Player
- Observant to details
- Adept Learner
- Time Management
- Conflict Resolution
- Leadership
- Growth Planning
- Proper Telephone Etiquette
- Microsoft Office
- E-Clinical EHR Software
- Critical Thinking
- Effective Communication
- Professional Customer Service
Certification
- Dental Assistant Program Currently Enrolled
- Providence Dental Spa Macon GA
Timeline
Dental Assistant
Providence Dental Spa
11.2023 - Current
Front Desk Receptionist
Forsyth Convenient Care Connect
03.2022 - 01.2023
Production Team Lead
Masterbrand Cabinets Inc.
03.2021 - 02.2022
Customer Service Associates
Denny’s Restaurant
10.2019 - 02.2019
High School Diploma - undefined
Mary Persons High School
Associate of Science - Pre-Dentistry, Biology
Gordon State College