Summary
Overview
Work History
Education
Skills
Timeline
Generic

JASMINE BOWEN

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

16
16
years of professional experience

Work History

Office Manager

AMERICAN LIGHTING & SIGNALIZATION
01.2021 - 09.2024


  • Organized and scheduled meetings, appointments and office operations and procedures
  • Managed relationships with vendors, contractors and landlords.
  • Handled all invoicing for customers, processed bIlling for all invoices by the end of the week.
  • Managed contract and price negotiations with all our business associates.
  • Responsible for creating excel spreadsheets, word document and PDF's files for all meetings.
  • Processed employees payroll by the end of the week.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided proper customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Billing Specialist

ASPLUNDH TREE EXPERT, LLC
01.2021 - 04.2021
  • Company Overview: Transferred to American Lighting & Signalization in April, this company works for Asplundh Tree Expert
  • Performed high volume of customer billing consisting of creating weekly time and equipment invoices for our client using multiple templates in excel and other formats
  • Analyzed and organized office operation and procedures such as invoicing, preparation of payroll and accounts payable reports
  • Aid project management team with billing procedures
  • Aid management in various administrative duties and special reports
  • Transferred to American Lighting & Signalization in April, this company works for Asplundh Tree Expert

Department Lead

CONIFER HEALTH SOLUTIONS
02.2011 - 09.2019
  • Helped upper management with any reports or billing issues.
  • Supervised and evaluated work activities of patient access staff.
  • Assisted new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Directed or conducted recruitment for training of personnel.
  • Established work schedules and assignments for staff, according to workload, space, and equipment availability.
  • Prepared activity reports, informing management status and implementation plans of programs, services, and quality initiatives.
  • Handled front desk calls, assisting patient care with scripts, referrals, and authorizations.
  • Collaborated with other departments to improve interdepartmental communication, enhancing overall organizational effectiveness.
  • Collected, arranged, and input information into database system.
  • Maintained database systems to track and analyze operational data.
  • Boosted overall employee morale by creating a positive work environment and promoting open communication.

Sales Associate/Key Holder/Assistant/Store Manager

GARAGE CO.
05.2008 - 02.2011
  • Greeted customers with what each customer wants or needs
  • Described merchandise and explained use, operation, and care of merchandise to customers
  • Recommended, selected, and helped find or obtain merchandise based on customer needs and desires
  • Answered questions about the store and its merchandise
  • Prepared sales slips or sales contracts
  • Maintained knowledge of current sales and promotions, policies on payment and exchanges, and security practices
  • Inventory stock and requisition new stock
  • Recognized security risks and thefts and prevented and handled these situations

Education

Diploma -

SWENSON ARTS AND TECHNOLOGY
PHILADELPHIA, PA

Skills

  • Data entry
  • Administrative support
  • Scheduling coordination
  • Customer Service
  • Payroll processing
  • Bookkeeping
  • Collaboration
  • Staff Training
  • Organizational skills
  • Credit and collections
  • Inventory control
  • Staff management

Timeline

Office Manager

AMERICAN LIGHTING & SIGNALIZATION
01.2021 - 09.2024

Billing Specialist

ASPLUNDH TREE EXPERT, LLC
01.2021 - 04.2021

Department Lead

CONIFER HEALTH SOLUTIONS
02.2011 - 09.2019

Sales Associate/Key Holder/Assistant/Store Manager

GARAGE CO.
05.2008 - 02.2011

Diploma -

SWENSON ARTS AND TECHNOLOGY

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