Jasmine Bradley
Elkins Park,PA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Ambitious, career-focused and anxious to obtain position to help launch career while achieving company goals.
Overview
7
7
years of professional experience
Work History
Busser/Server
Cheesecake Factory Inc
Willow Grove, PA
08.2022 - 05.2024
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during shift.
- Responded to ad hoc cleaning duties at end of shift.
- Bussed and reset tables in an orderly fashion.
- Maintained cleanliness of restaurant dining area throughout shift.
- Replenished napkins, condiments, silverware and glassware as needed.
- Ensured that each table was properly set before seating guests.
- Organized storage areas for clean dishes and stocked linens.
- Maintained a friendly attitude towards customers at all times.
- Provided assistance to other bussers or waitstaff when needed.
Server
Long Horn Paper
Jenkintown, PA
08.2023 - 12.2023
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products. checking temperture of all steaks that went out of expo window.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Explained menu items, describing ingredients and cooking methods upon request.
Host/Baker/Togo Assistant/Restaurant Cashier
Cheesecake Factory Inc
Newark, DE
07.2017 - 04.2020
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Served as point-of-contact for resolving guest complaints or special requests.
- Performed light administrative duties such as filing documents and taking messages.
- Processed payments from customers using a POS system.
- Managed incoming calls during busy shifts.
- Balanced cash drawers at the end of each shift.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Answered telephone to provide dining information and take reservations.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Notified server after seating parties in section to facilitate prompt service.
- Took beverage orders and served drinks during peak meal times.
- Operated cash registers to accept payments for food and beverages.
- Informed patrons of establishment specials and promotions.
Barista
Whoops
Newark, DE
07.2017 - 11.2018
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Expertly crafted an assortment of specialty coffee beverages like lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Created signs and displays to advertise store products or events.
Education
Esthetician License - Beauty
Queen Beauty Institute
04-2022
High School Diploma -
Glasgow High School
Newark, DE06-2017
Skills
- Problem Resolution
- Self-Directed
- Communication
- Relationship Building
- Public Speaking
- Calm Under Pressure
- Friendly, Positive Attitude
- Training & Development
- Customer Service
- Task Prioritization
- Microsoft Office
- Attention to Detail
- Leadership
References
References available upon request.
Timeline
Server
Long Horn Paper
08.2023 - 12.2023
Busser/Server
Cheesecake Factory Inc
08.2022 - 05.2024
Host/Baker/Togo Assistant/Restaurant Cashier
Cheesecake Factory Inc
07.2017 - 04.2020
Barista
Whoops
07.2017 - 11.2018
Esthetician License - Beauty
Queen Beauty Institute
High School Diploma -
Glasgow High School