Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Bradwell

Rochester

Summary

Ambitious person with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.

Overview

11
11
years of professional experience

Work History

Teacher

Rush Henrietta School District
09.2020 - Current
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.

Bartender Shift Manager

Ferrari Pizza Bar
06.2019 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Polished glassware, bussed tables, and removed debris to keep customer areas clean.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Served high customer volumes during special events, nights, and weekends.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Motivated staff to perform at peak efficiency and quality.

Server

Ferrari Pizza Bar
06.2019 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Hostess

Ferrari Pizza Bar
06.2019 - 01.2020
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Used cash registers and credit card machines to cash out customers.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Completed daily side work and opening and closing duties without fail.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Delivered pick-up and curbside orders to guests.
  • Seated patrons based on guest preferences and seating availability.

Customer Service Associate

Victoria Secret
01.2016 - 06.2018
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
  • Fulfilled customers' special requests for merchandise and delivery times.
  • Upsold and cross-sold customers on available products and services, consistently exceeding sales targets with proactive strategies.
  • Maintained up-to-date knowledge of product and service changes.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Responded proactively and positively to rapid change.
  • Cross-trained and provided backup support for organizational leadership.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Student Union Manager

The College At Brockport
08.2014 - 05.2018
  • Patrolled activities areas to check on students and maximize safety and security protections.
  • Kept facility clean and neat with regular attention to maintenance demands.
  • Trained staff in department procedures and requirements to build cohesive and successful team.
  • Empowered employees with strong base of job knowledge and necessary resources to successfully complete daily tasks.
  • Planned special events for students, increasing engagement and satisfaction.
  • Handled routine issues independently and coordinated solutions to complex operational and student problems.
  • Arrived on-time for every shift and prepared supplies for early morning activities.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Banquet Server

Fountainhead
09.2012 - 08.2014
  • Set up banquet tables and chairs based on event requirements.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Served meals to customers according to established guidelines.

Education

Master of Science - Physical Education

SUNY College At Brockport
Brockport, NY
05.2020

Bachelor of Science - Physical Education Teaching And Coaching

SUNY College At Brockport
Brockport, NY
05.2018

Skills

  • Food Service
  • Basic Accounting
  • Food Running
  • Suggestive Selling
  • Payment Processing
  • Beverage Preparation
  • Menu Memorization
  • Classic Cocktails
  • Sales Expertise
  • Engaging Personality
  • Highly Reliable
  • Liquor, Beer, and Wine Knowledge
  • Changing Beer Kegs
  • Customer Service
  • Outgoing Personality

Timeline

Teacher

Rush Henrietta School District
09.2020 - Current

Bartender Shift Manager

Ferrari Pizza Bar
06.2019 - Current

Server

Ferrari Pizza Bar
06.2019 - Current

Hostess

Ferrari Pizza Bar
06.2019 - 01.2020

Customer Service Associate

Victoria Secret
01.2016 - 06.2018

Student Union Manager

The College At Brockport
08.2014 - 05.2018

Banquet Server

Fountainhead
09.2012 - 08.2014

Master of Science - Physical Education

SUNY College At Brockport

Bachelor of Science - Physical Education Teaching And Coaching

SUNY College At Brockport

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Jasmine Bradwell