Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Jasmine Bridger

Charlotte,NC

Summary

Adaptable and reliable substitute teacher skilled in engaging students across various subjects and educational levels. Possess strong classroom management abilities, ensuring a supportive and structured learning environment. Demonstrated capability to adapt teaching methods to meet diverse student needs, fostering academic improvement. Made impactful contributions by maintaining continuity of education during teacher absences, promoting positive outcomes for students. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations. Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Substitute Teacher, K-5

Charlotte Mecklenburg County Schools
Charlotte, NC
03.2023 - Current
  • Maintained accurate records of attendance, grades and coursework completed by students.
  • Collaborated with school administrators on instructional initiatives, policies and procedures.
  • Communicated with parents regarding student performance and behavioral issues.
  • Followed established lesson plans to continue learning trajectory.
  • Promoted positive social interaction among peers through cooperative learning activities.
  • Adapted teaching methods to meet diverse student learning styles.
  • Provided classroom instruction outlined in teacher's lesson plans.

Customer Service Support Associate

At Home
Matthews, NC
06.2024 - 08.2024
  • Provided customer service support to customers through phone and email inquiries.
  • Assisted colleagues during peak periods or when workload was high.
  • Performed administrative tasks such as filing documents, updating databases, preparing reports.
  • Answered support calls to learn about and address customer needs, complaints or other issues with products or services.
  • Assisted customers with locating merchandise within the store.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Answered phone calls to assist customers with questions and orders.

Store Team Member

Popshelf
Matthews, NC
06.2022 - 08.2023
  • Managed opening and closing duties such as setting alarm systems, locking doors.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Organized and maintained store displays.
  • Greeted customers and provided excellent customer service.
  • Handled returns and exchanges according to company policies.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Assisted in stocking shelves with merchandise.
  • Greeted customers to determine wants or needs.

Sales Associate

Walmart
Laurinburg, NC
03.2014 - 01.2017
  • Assisted customers with product selection, sizing and styling.
  • Answered incoming telephone calls to provide store, products and services information.
  • Handled returns and exchanges according to company policies.
  • Collected payments and provided accurate change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Organized stockroom shelves according to size, color or style.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Described merchandise and explained use, operation and care.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Maintained up-to-date knowledge of store merchandise and policies.

Education

Associates in Medical Assisting - Medical Assisting

South University
Savannah, GA
10-2026

Certificate -

Martinsburg College
Martinsburg, WV
09-2024

High School Diploma -

Scotland High School
Laurinburg, NC
06-2011

Skills

  • Electronic medical records
  • Patient scheduling
  • Medical billing
  • Attention to detail
  • Effective communication
  • Customer service
  • Complex Problem-solving
  • Student engagement
  • Communication
  • Problem solving
  • Customer inquiries
  • Phone etiquette
  • Product merchandising
  • Retail merchandising
  • Multitasking and organization
  • Cash handling
  • Cash register operation

Certification

Certificate in Medical Billing and coding.

Accomplishments

  • Motivated and detail-oriented professional currently pursuing a career in healthcare through a medical assisting program. Recognized for academic excellence by making the Dean’s List, reflecting a strong work ethic, dedication to learning, and commitment to success. Skilled in customer service, communication, and problem-solving, with a proven ability to excel in both academic and professional environments.

References

References available upon request.

Timeline

Customer Service Support Associate

At Home
06.2024 - 08.2024

Substitute Teacher, K-5

Charlotte Mecklenburg County Schools
03.2023 - Current

Store Team Member

Popshelf
06.2022 - 08.2023

Sales Associate

Walmart
03.2014 - 01.2017

Associates in Medical Assisting - Medical Assisting

South University

Certificate -

Martinsburg College

High School Diploma -

Scotland High School
Jasmine Bridger
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