Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joslyn J. Bridges

P.O. Box 335 Clio,SC

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Equipment Operator

QVC Distribution Center
03.2022 - 11.2023
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Enforced compliance with safety standards and regulations related to proper PPE, hand signals and equipment movements.
  • Provided technical assistance to other workers on job site.
  • Maintained and cleaned equipment after each job and inspected.

Packer Handler

Schaeffler Group USA
06.2020 - 04.2022
  • Completed daily orders with expert picking and packing of shipments.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Recorded each completed job in equipment use log.
  • Monitored outgoing packages for proper labels and accurate address information.
  • Complied with safety, health and environmental regulations as prescribed by law.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Collaborated with team members to achieve daily goals and meet company objectives

Production Line Assembler

Marley Engineered Products
07.2019 - 05.2020
  • Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines.
  • Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
  • Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.

VAP Operator

Champion
02.2019 - 07.2019
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Functioned within team, productively communicated with other team members and worked independently.
  • Lifted tote boxes of finished cartons and dumped cartons into feed hoppers.
  • Applied necessary stickers and tags to garments to be hanged or placed in shipping material
  • Moved completed products from machines and onto conveyors, transferring to next work area for additional processing.
  • Followed company safety rules, lock-out tag-out procedures and good housekeeping practices.


Night Stock Associate

Walmart
03.2018 - 02.2019
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Greeted customers and directed to requested products.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Customer Service Specialist Head Cashier

McDonald's
02.2014 - 03.2018
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
  • Packaged and stored food products following proper handling and preservation methods.
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Education

Certified Master Esthetician - Master Esthetician

Kenneth Shuler School of Cosmetology
Florence, SC
02.2022

Associate of Arts - Law (Pre-Law)

Orangeburg Calhoun Technical College
Orangeburg, SC
06.2016

Associate of Arts - Criminal Justice

Benedict College
Columbia, SC
03.2014

Skills

  • Inventory Control procedures
  • Sorting
  • Barcode Scanning
  • Quality assurance
  • Cash Handling
  • Guest Services
  • Teamwork and Collaboration
  • Critical Thinking
  • Merchandising expertise
  • Shipping and Receiving
  • Good Telephone Etiquette
  • Customer Direction
  • Microsoft Office Suite experience
  • Keyboarding
  • Order fulfillment

Certification

  • Certified Esthetician, Pretty Little Lashes, LLC

Timeline

Equipment Operator

QVC Distribution Center
03.2022 - 11.2023

Packer Handler

Schaeffler Group USA
06.2020 - 04.2022

Production Line Assembler

Marley Engineered Products
07.2019 - 05.2020

VAP Operator

Champion
02.2019 - 07.2019

Night Stock Associate

Walmart
03.2018 - 02.2019

Customer Service Specialist Head Cashier

McDonald's
02.2014 - 03.2018

Certified Master Esthetician - Master Esthetician

Kenneth Shuler School of Cosmetology

Associate of Arts - Law (Pre-Law)

Orangeburg Calhoun Technical College

Associate of Arts - Criminal Justice

Benedict College

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Joslyn J. Bridges