Summary
Overview
Work History
Education
Skills
Assessments
Willing To Relocate
Personal Information
Timeline
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Jasmine Brockert

Tampa

Summary

There are many contributions I would like to bring to your work environment, I am not only a very fast learner but I am very dedicated to everything I do. I look forward to making sure I put 100% into every task that is handed to me. This would asset my place of work because it gives me a chance to grow within any type of company. I've mainly worked in the restaurant field but I am ready to further pursue my plans on branching into the business management field. In the future I am thriving towards opening and running a variety of successful businesses. That being said I am openly looking for opportunities to expand my knowledge in different parts of the business and office field. I look forward to broadening my education as well as, skills and assets needed to excel in different work environments and entrepreneurships.

Overview

6
6
years of professional experience

Work History

Cake Decorator

Nothing Bundt Cakes
09.2023 - 08.2024
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
  • Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
  • Mentored new employees on cake decorating techniques, fostering a positive work environment and promoting skill development.
  • Updated inventory records regularly, ensuring that all necessary supplies were available for efficient workflow operation.

To-Go Specialist

Cheddars Stratch Kitchen
04.2022 - 01.2023
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Handled cash transactions accurately, maintaining accountability for daily sales receipts.
  • Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
  • Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Maintained a clean and inviting pickup area, contributing to a positive customer experience.

Car Wash Attendant

Radiant Car Wash
10.2021 - 02.2022
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
  • Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
  • Kept customer areas clean and tidy to maintain professional, hygienic standards.
  • Maintained a clean and organized work environment, ensuring the safety of customers and employees.
  • Optimized workflow by rotating between different roles within the car wash process as needed.

Optometric Technician

Pearls Vision
08.2021 - 10.2021
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
  • Improved patient care by conducting comprehensive visual pre-testing procedures.

Line Cook

Keke’s Breakfast Café
02.2021 - 08.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.

Shift Leader

Teriyaki Madness
09.2019 - 01.2021
  • At Teriyaki Madness I was a former shift lead and cross trained all throughout the establishment
  • My work here ranged from not only, mastering my skills speaking with customers and knowing their satisfaction is priority, to also being a very skilled cook in the restaurants kitchen as well
  • Some tasks completed while working here include opening and closing the store, customer service and prep/cook(Ex.grilling,range, point, fresh prep)
  • While working here, I had the opportunity to go from a cashier to having multiple new skills, handling customers and situations calmly, leading and managing fellow employees despite the age differences
  • Due to the sudden closure my time in the position was cut short, and i'm ready to continue to learned and excel on every aspect of my jobs

Line Cook/Cashier

The Hungry Greek
10.2018 - 01.2019
  • When I started working at this job I started as a cashier but I was quickly moved from this position within a few weeks to a line cook
  • In this position I worked salad line, gyro line, flat top and the grill
  • In the few weeks I was a cashier, I learned very useful skills on how to treat customers to ensure their visit at our location was the highlight of there day
  • Another useful skill I learned from being a cashier was always double check bags before the customer receives it in order to guarantee their order was perfect
  • That goes for food served dine-in as well
  • As a cook I faced many rushes in different positions
  • This led me to master skills, and have the ability to teach my co-workers skills they are unsure on
  • I was also taught how to close the back of the house, the line, and the dining room

Line Cook/Prep

Panera Bread
07.2018 - 09.2018
  • Before I began working at Panera Bread, I was required to attend an orientation with other new Panera employees
  • In the training, they told us expectations that were expected from us as a result of being part of their company
  • In this orientation we were presented with videos and activity's; such as leadership building and critical thinking tasks
  • On the weekends I would work from 7am-11am, I would prep a specific number of each panini depending on what day it was
  • While working at panera it was vital to learn everything on the menu as a line cook, as it would be at any other restaurant
  • Fortunately, the location I was hired at was one of the busiest stores in the area, which pushed me to master skills on the salad and sandwich line quickly
  • I was also taught how to close the lines and take all of the restocked food back to the freezer
  • Not only did I receive an award but I was given a raise as well, after only a few months of being a Panera employee

Education

High school diploma or GED - General Studies

Sunlake High School
Land O' Lakes, FL
05.2020

Skills

  • Line cook
  • Kitchen
  • POS
  • Cooking
  • Prep
  • Team Player
  • Baking
  • Knife skills
  • Serving Experience
  • Restaurant Experience
  • Cashiering
  • Food Preparation

Assessments

  • Work Style: Reliability, Highly Proficient, 04/01/19
  • Retail Customer Service, Proficient, 05/01/20

Willing To Relocate

  • Land O' Lakes, Land O' Lakes, FL
  • Tampa, Tampa, FL

Personal Information

Authorized To Work: US for any employer

Timeline

Cake Decorator

Nothing Bundt Cakes
09.2023 - 08.2024

To-Go Specialist

Cheddars Stratch Kitchen
04.2022 - 01.2023

Car Wash Attendant

Radiant Car Wash
10.2021 - 02.2022

Optometric Technician

Pearls Vision
08.2021 - 10.2021

Line Cook

Keke’s Breakfast Café
02.2021 - 08.2021

Shift Leader

Teriyaki Madness
09.2019 - 01.2021

Line Cook/Cashier

The Hungry Greek
10.2018 - 01.2019

Line Cook/Prep

Panera Bread
07.2018 - 09.2018

High school diploma or GED - General Studies

Sunlake High School

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Jasmine Brockert