JASMINE BROTHERS
Virginia Beach,VA
Summary
Organized and Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.
Overview
4
4
years of professional experience
Work History
Home Health Hospice Aide
@Heart Home Health And Hospice
01.2024 - Current
- Enhanced patient comfort by providing compassionate and attentive care in a home health hospice setting.
- Maintained accurate and detailed records of patient progress, aiding in the assessment of care plan effectiveness.
- Utilized strong interpersonal skills when interacting with diverse patient populations, adapting communication style based on individual needs and preferences.
- Provided emotional support to patients and families, fostering positive relationships and open communication.
- Assisted patients with mobility exercises and transfers, promoting physical activity and reducing risks of injury or falls.
- Educated family members on best practices for supporting their loved ones during hospice care, empowering them to be active participants in the caregiving process.
- Facilitated smooth transitions between shifts by effectively communicating pertinent information about each patient''s status to incoming staff members.
- Participated in ongoing training opportunities to continuously enhance knowledge of hospice care best practices and maintain certification requirements.
- Monitored vital signs and reported changes in patient conditions to the supervising nurse promptly, facilitating timely interventions.
- Demonstrated excellent time management skills by managing multiple patients'' needs simultaneously while maintaining high-quality care standards.
- Assisted patients with daily living activities, improving their overall quality of life during end-of-life care.
- Delivered exceptional personal hygiene assistance, upholding dignity and respect for each patient throughout the end-of-life journey.
- Contributed to a safe home environment by identifying potential hazards and implementing appropriate preventative measures.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Assisted with end-of-life care.
Office Assistant
Elite Hearts Staffing Agency
07.2020 - 12.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Collaborated with various departments to complete assigned tasks.
- Coordinated office events that promoted team cohesion and boosted overall morale among employees.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted with onboarding of new employees.
- Edited documents to keep company materials free of grammar errors.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Processed incoming and outgoing mail and packages according to established procedures.
- Scheduled and coordinated travel arrangements for office staff members.
- Participated in staff meetings and trainings to stay current on best practices for patient care and engagement.
- Provided one-on-one support for patients with limited mobility or cognitive function, ensuring their inclusion in daily activities.
Education
Nursing Assistant Training Program -
Jackson Career Center
HIPPA Training -
GED -
Tennessee Career College
Nashville, TN07.2018
Skills
- Acu-Nurse
- MS Word
- Excel
- Powerpoint
- Outlook
- Typing 40 WPM
- Multi-Line Phone
- Intercom
- Medical terminology
- HIPAA Compliance
- Basic Life Support
- Compassionate support
- Patient Care
References
- Shakira Roberson 717.608.8268
- Jessica Rock 706.879.1060
Timeline
Home Health Hospice Aide
@Heart Home Health And Hospice
01.2024 - Current
Office Assistant
Elite Hearts Staffing Agency
07.2020 - 12.2023
Nursing Assistant Training Program -
Jackson Career Center
HIPPA Training -
GED -
Tennessee Career College