JASMINE BROWN
Chicago,IL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrave Assistant
The British School of Chicago Lincoln Park
Chicago, IL
05.2024 - Current
- Served as the initial point of contact for the school, providing essential administrative support
- Ensured a smooth visitor flow, handling inquiries with warmth and efficiency, executing various clerical tasks
- Welcomed all visitors and guest/parents with a friendly demeanor
- Assisted visitors with various tasks, maintaining a helpful and positive attitude
- Monitor stock and provided Point of Sales services for in person payments for the school's online uniform and spirit wear shop
- Ensured schools security protocols were followed, including monitoring access and issuing identity passes
- Coordinated transportation for school trips
- Researching and arranging coaches and buses when required
- Maintained accurate records, including attendance and phone call logs
- Handled clerical duties such as filing, photocopying, and creating spreadsheets
- Coordinated mail services and manage office supply inventory
- Collaborated with teachers and staff to support school events and activities
- Assisted during student lunch and break times as needed
- Assisted with teachers and staff with student registration processes
- Always maintained a clean, and welcoming and orderly foyer and reception area
- Managed communications; answered and transferred phone calls, responding to emails, and handling other correspondence.
Behavioral Case Manager/Service Navigator
SGA Youth and Family Services
Homewood, IL
10.2023 - 03.2024
- Strategized effective ways to build relationships within communities to recruit, enroll, and help sustain caseloads
- Established and maintained MOUs within community partners to create a referral/linkage system for clients enrolled in the program
- Collaborated with the team to ensure comprehensive wraparound services for all enrolled participants to support participants in their recovery process
- Developed and maintained meaningful productive relationships with families, youths, and program community partners
- Meet participants in spaces that are most comfortable for them such as through home visits, school, or community
- Developed intervention plan based on needs within the assessment
- Completed screenings and assessments to identify areas of need for the youth and family
- Documented services provided using ETO and other documentation as required by the program
- Attended community network meetings an resource fairs/event targeting youth and families
- Developed workshops/events targeting youth and families.
Youth Intervention Pathways Case Manager
SGA Youth and Family Services
Chicago, IL
08.2023 - 10.2023
- Assessed clients' needs, developed service plans and monitored progress towards goals
- Provided crisis intervention support for clients in emergency situations
- Conducted home visits to assess the safety of living environments for clients
- Developed individualized care plans with input from clients and their families
- Attended court hearings as a representative of the organization when needed
- Counseled clients on available resources within the community that could help meet their needs
- Organized group activities to provide socialization opportunities for clients
- Monitored client progress through regular follow-up contacts
- Educated clients about mental health conditions, medications and self-care techniques
- Supported family members by providing information on local support groups
- Coordinated transportation services for clients who lacked access to reliable transportation
- Assisted with applications for government benefits such as Medicaid
- Participated in professional development activities related to case management best practices
- Maintained up-to-date case records with case activity status
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
Long Term Substitute Teacher
Matteson School District 162
Matteson, IL
09.2022 - 06.2023
- Provided instruction and guidance to students in the absence of a regular teacher
- Organized lesson plans and activities for students
- Assisted with classroom management issues when needed
- Implemented school policies and procedures in the classroom
- Collaborated with other teachers to ensure student success
- Maintained accurate records of student performance, attendance, and behavior
- Monitored student progress throughout the day
- Encouraged positive behavior among students through effective communication techniques
- Supported special needs students by providing individual instruction as needed
- Developed creative learning strategies to engage all types of learners
- Ensured that each student had access to appropriate materials and resources
- Created an environment conducive to learning while managing challenging behaviors
- Utilized various teaching methods such as lectures, discussions, audio-visual presentations
- Promoted a safe and secure atmosphere within the classroom setting
- Administered tests and assessments according to school guidelines
- Met regularly with parents or guardians regarding student progress and concerns
- Educated students in various subjects to provide seamless transition during absence of head teacher
- Created classroom environment conducive to learning and appropriate to student maturity and interests
- Differentiated classroom and small group instruction to meet needs of students with various learning styles and abilities
- Prepared, administered and graded tests and assignments to evaluate student progress
- Supervised students during recess, break times and dismissal periods to prevent injuries and fights
- Took attendance and maintained attendance records during period as substitute
- Organized classroom activities, games and tasks to enhance interactive learning experience
- Led or moderated classroom discussions and guided exploratory thought
- Graded student assignments and exams and discussed results
- Managed classroom behavior and maintained a positive learning environment in the absence of the regular teacher.
Substitute Teacher, K-12
Bloom Township High School District 206
Chicago Heights, IL
10.2020 - 01.2021
- Provided instruction and guidance to students in the absence of a regular teacher
- Organized lesson plans and activities for students
- Assisted with classroom management issues when needed
- Implemented school policies and procedures in the classroom
- Collaborated with other teachers to ensure student success
- Maintained accurate records of student performance, attendance, and behavior
- Encouraged positive behavior among students through effective communication techniques
- Promoted a safe and secure atmosphere within the classroom setting
- Managed high school classrooms during teacher absences.
Education
Bachelor of Arts in Business Administration And Management , Marketing -
Lincoln University
Jefferson City, MO12.2014
Skills
- Problem-Solving
- Data Entry and Analysis
- Community Outreach
- Microsoft Outlook
- Administrative Support
- Event Planning
Certification
- AED Certification
- First Aid Certification
- Substitute Teaching Certification
- CPR Certification
Timeline
Administrave Assistant
The British School of Chicago Lincoln Park
05.2024 - Current
Behavioral Case Manager/Service Navigator
SGA Youth and Family Services
10.2023 - 03.2024
Youth Intervention Pathways Case Manager
SGA Youth and Family Services
08.2023 - 10.2023
Long Term Substitute Teacher
Matteson School District 162
09.2022 - 06.2023
Substitute Teacher, K-12
Bloom Township High School District 206
10.2020 - 01.2021
Bachelor of Arts in Business Administration And Management , Marketing -
Lincoln University
- AED Certification
- First Aid Certification
- Substitute Teaching Certification
- CPR Certification
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