Summary
Overview
Work History
Education
Skills
Timeline
Generic

JASMINE BROWN

Gary

Summary

Excelling in dispute resolution and adaptability. Demonstrates a strong commitment to teamwork and customer service, with a proven track record in efficient document management and record keeping. Dedicated to enhancing operational processes through effective communication and problem-solving, aiming to contribute to organizational success.

Overview

11
11
years of professional experience

Work History

Truck Driver

Schneider
03.2024 - Current
  • Transport goods safely, maintaining a 99% on-time delivery rate.
  • Conduct vehicle inspections, ensuring compliance with safety regulations.
  • Communicate effectively with dispatchers to optimize route efficiency.
  • Adapt to changing road conditions, minimizing delays and ensuring cargo security.

Driver

HandledNow
05.2023 - 10.2023
  • Local routes Kentucky, Ohio, Michigan delivering car parts
  • Delivered products to customer on time and in excellent condition.
  • Completed routine pre- and post-trip inspections.
  • Followed all relevant traffic laws and safety regulations.


Material Handler

Innovative Energy INC
05.2023 - 03.2024
  • Inspect finished products for damages or defects before dispatch.
  • Measured, cut, packed, and prepare material for shipment ensuring accuracy and quality.
  • Monitors inventory levels and reported shortages.
  • Maintained tools and work areas in compliance with safety standards.

Customer Service

Indiana Toll Road
03.2022 - 04.2023
  • Resolved 200+ daily customer inquiries, boosting satisfaction and service quality.
  • Implemented feedback systems, leading to significant service improvements.
  • Collaborated with team to analyze feedback trends and address issues.
  • Enhanced customer experience through proactive problem-solving.
  • Delivered exceptional customer service at Indiana Toll Road, resolving inquiries promptly and maintaining high satisfaction ratings.

Truck Operator

Lake County Highway Department
06.2020 - 02.2022
  • Maneuvered trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained truck logs or time recordings as required by state and company policies and regulations.
  • Hauled materials for road construction, large industrial use, construction and agriculture.
  • Maximized load safety by balancing, securing and weighing products.
  • Removed snow, ice and debris from roadways after storms to clear major transportation routes.
  • Patched broken pavement for safe travel by dumping, spreading and tamping asphalt.

Transport Driver

Knight Transportation
08.2019 - 05.2020
  • Operated with safety and skill to avoid accidents and delays.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Updated daily logs and customer paperwork with relevant details.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Communicated with dispatch to convey delays and adjust delivery plans.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Behavioral Health Technician

Campagna Academy
01.2015 - 07.2019
  • Evaluated and documented each client's behaviors daily showing signs of improvement or aggressiveness.
  • Transported/Chaperone clients to each scheduled appointment, outings, home visits, shopping, etc.
  • Administered medication and first aid attention to any injured client.
  • Presented case history material to review and discussion with other staff members.
  • Organized clinical treatment plans for patients suffering from disorders.

Education

Kllm Truck Driving School
11.2018

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South Suburban College of Cook County
Chicago, IL
01.2018

High School Diploma - undefined

West Side High School
Gary, IN
05.2008

Skills

  • Dependable Worker
  • Dispute Resolution
  • Customer Service
  • Time Management
  • Strong Telephone Etiquette
  • Quick Learner
  • Document Management
  • Adaptability
  • Client Resolution
  • Recordkeeping
  • Interpersonal Skills
  • Team Player
  • Inventory Management

Timeline

Truck Driver

Schneider
03.2024 - Current

Material Handler

Innovative Energy INC
05.2023 - 03.2024

Driver

HandledNow
05.2023 - 10.2023

Customer Service

Indiana Toll Road
03.2022 - 04.2023

Truck Operator

Lake County Highway Department
06.2020 - 02.2022

Transport Driver

Knight Transportation
08.2019 - 05.2020

Behavioral Health Technician

Campagna Academy
01.2015 - 07.2019

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South Suburban College of Cook County

High School Diploma - undefined

West Side High School

Kllm Truck Driving School

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