Jasmine Brown
Washington
Summary
Detail oriented healthcare support professional with strong a background in community healthcare services. Proven track record in providing comprehensive patient care and implementing health education initiatives. Demonstrated ability to build trust and rapport with patients, utilizing effective communication and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Family Support Worker
The National Center for Children and Families
Greenbelt, MD
02.2026 - Current
- Provide transportation for children to personal and medical visits/appointments.
- Develop individualized support plans to address family needs and enhance well-being.
- Provide access to community resources and services for families in crisis.
- Conduct assessments to identify strengths, challenges, and service requirements for clients.
- Collaborate with multidisciplinary teams to ensure comprehensive support for families.
Coordinator of Community Services
Total Care Services, Inc
Greenbelt, MD
07.2025 - 12.2025
- Assessed client needs to determine eligibility for disability benefits.
- Coordinated with medical professionals to gather necessary documentation and evidence.
- Developed individualized service plans tailored to client circumstances and goals.
- Implemented process improvements to enhance case tracking efficiency and accuracy.
NON-MEDICAL CASE MANAGER
TERRIFIC INC.
Washington, DC
10.2023 - 05.2025
- Conduct assessments and provide support for patients in need of medical and non-medical care.
- Improve access to and retention in needed core medical and support services.
- Facilitate client access to both non-medical and medical resources and support long-term care goals.
- Develop and implement personalized care plans to address client needs and preferences.
- Provide coordination, guidance, and assistance in accessing medical, social, community, legal, financial, employment, vocational, and/or other needed services.
- Advocate for Ryan White eligible patients to access necessary resources and services.
COMMUNITY LIAISON
TERRIFIC INC.
Washington, DC
08.2022 - 10.2023
- Serve as the face for TERRIFIC INC. at Ward 4 Mini Commission Meeting with District of Columbia Police Department on every second Thursday of the month.
- Oversaw virtual participation and operation for Ward 4 Mini Commission on Aging Zoom Meetings.
- Acted as the main point of contact between non-profit organizations and community members, fostering relationships, and addressing concerns effectively.
- Program Coordinator and dance instructor for seniors in our Dancing with the Senior Stars program through the Department of Aging and Community Living, as well as the Asian Pacific Islander Center seniors.
- Support administrative tasks and create memos using Microsoft applications.
- Organized community events and initiatives to enhance engagement and collaboration with stakeholders.
- Conducted outreach efforts to educate community members and other DC government and non-profit organizations on the services and resources provided by the company.
INDEPENDENT CONTRACTOR
The Mall at Prince Georges
Hyattsville, MD
04.2013 - 09.2022
- Developed engaging social media campaigns to increase foot traffic and brand awareness.
- Generated revenue by delivering high quality work and meeting client needs.
- Secured new clients through networking efforts and maintained client relationships.
- Managed projects independently demonstrating self-motivation and strong time management skills.
- Conducted market research and analyzed trends to identify opportunities for product development.
- Collaborated with the mall's Director of Marketing to create an average of 10+ exciting events and promotions per year ranging from $200-$5000 in revenue, and 50-200 attendees.
SCHOOL CARE ASSISTANT
STAR ACHIEVERS
Washington, DC
10.2021 - 04.2022
- Observed children in before and aftercare to proactively identify emotional/physical developmental issues.
- Served as Lead Aftercare Teacher for 15-20 working to provide individual and group lessons on core objectives.
- Collaborated with parents and staff on strategies to enhance student learning and behavior.
- Updated parents on student behaviors and learnings upon pickup on behalf of the teachers.
PATIENT CARE COORDINATOR
SMARTherapy
Washington, DC
04.2020 - 10.2021
- Managed the transmission, receipt, and acknowledgement of electronic mail and messages, including time sensitive and confidential information.
- Established rapport and relationships with patients and external partners; supported physical therapy and medical staff.
- Monitored logistics for patient intake and implementation of proposed courses of treatment.
- Calendar and schedule management through Medivolve.
- Insurance verifications for more than 20 new patients weekly.
EXECUTIVE OFFICE ASSISTANT
Morgan State University
Baltimore, MD
11.2016 - 03.2020
- Managed scheduling, appointments, and correspondence for busy office.
- Coordinated meetings, conferences, events, and travel for department head.
- Utilize various Microsoft Office Suite programs to log and track information.
- Delivered clerical and student support to over 300 students.
- Front desk/receptionist duties include using phone systems, fax machines, and varied computer software.
Education
B.S - FAMILY AND CONSUMER SCIENCES
Morgan State University
Baltimore, MD05-2020
Skills
- Public Health
- Case Management
- Event Planning
- Program Development
- Microsoft Office
- Public Speaking
- Social Media Marketing
- Healthcare Coordination
- Community Outreach
- Project Management
- Client Relations
- Strategic Planning
Timeline
Family Support Worker
The National Center for Children and Families
02.2026 - Current
Coordinator of Community Services
Total Care Services, Inc
07.2025 - 12.2025
NON-MEDICAL CASE MANAGER
TERRIFIC INC.
10.2023 - 05.2025
COMMUNITY LIAISON
TERRIFIC INC.
08.2022 - 10.2023
SCHOOL CARE ASSISTANT
STAR ACHIEVERS
10.2021 - 04.2022
PATIENT CARE COORDINATOR
SMARTherapy
04.2020 - 10.2021
EXECUTIVE OFFICE ASSISTANT
Morgan State University
11.2016 - 03.2020
INDEPENDENT CONTRACTOR
The Mall at Prince Georges
04.2013 - 09.2022
B.S - FAMILY AND CONSUMER SCIENCES
Morgan State University