Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Work Availability
Quote
Timeline
CustomerServiceRepresentative
Jasmine Bryant

Jasmine Bryant

Work From Home Mom
Victorville,CA

Summary

Versatile team member offering over 10 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

13
13
years of professional experience
4
4
years of post-secondary education

Work History

Deli Associate

Walmart
Victorville, Palmdale, CA
08.2019 - 01.2020
  • Decorate cakes and take orders
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Opened new inventory and rotated stock by dates to maintain freshness.

Truck Driver

SYNY
Morton Grove, IL
11.2017 - 06.2018
  • Transport and deliver goods from one warehouse to another.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.

Truck Driver

CR England
Colton, CA
08.2017 - 11.2017
  • Transport goods to and from warehouses.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maximized load safety by balancing, securing and weighing products.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.

Building and Grounds Worker

Los Angeles Unified School District
Los Angeles, CA
09.2003 - 03.2013
  • Clean and disinfect classrooms, bathrooms and cafeterias
  • Sweep and mop hallways, classrooms, bathrooms
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reported vandalism or other damage to property to supervisor.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Collected trash and emptied receptacles and recycling containers.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Maintained floor cleaning and waxing equipment.
  • Checked in and stocked inventory throughout facility.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
  • Kept building spaces premises clean inside and outside.
  • Moved furniture for cleaning and set up for special events.
  • Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.

Front Desk Receptionist

Bally Total Fitness Corporation
Los Angeles, CA
11.2003 - 02.2004
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Used internal software to process reservations, check-ins and check-outs.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.

Certified Nursing Assistant (CNA)

St.John Of God Retirement And Long Term Care
Los Angeles, CA
01.2003 - 06.2003
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Transported patients between rooms and appointments or testing locations.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Security Guard

Securitas Security Services USA
Norwalk, CA
12.2002 - 02.2003
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Math Tutor

San Pedro High School
San Pedro , CA
10.2002 - 11.2002
  • Tutored numerous amounts of students per week in private sessions using detailed lesson plans.

Human Resources/Assistant Payroll Clerk

AT&T Broadband
El Segundo, CA
02.2001 - 06.2001
  • Maintained payroll information by calculating, collecting and entering data.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Updated employee files with new details such as changes in address or salary levels.
  • Updated employee banking records when it was necessary.
  • Processed payrolls on regular basis for more than a numerous amount of employees nationally.
  • Computer Data Entry
  • Xeroxing
  • Filing/Alphabetizing
  • Answering multiline telephones

R.O.P. Sales Clerk Student

Baldwin Hills Sears Crenshaw
Los Angeles, CA
02.2000 - 10.2000
  • Prepared variety of different written communications, reports and documents.
  • Handled numerous amounts of calls per day to address customer inquiries and concerns.
  • Improved operations through consistent hard work and dedication.
  • Increased customer satisfaction by resolving issues.
  • Participated in team-building activities to enhance working relationships.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Customer assistance, cleaning, cashier, register details, emptying trash, repackaging, restocking, and building infant furniture.

Building and Grounds Volunteer Worker

San Pedro High School
San Pedro, CA
08.2000 - 09.2000
  • Participated in team-building activities to enhance working relationships.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Worked with customers to understand needs and provide excellent service.
  • Cleaned classrooms, filing, Alphabetizing, delivering boxes, and running errands.

Education

George Washington Preparatory High School
09.1997 - 06.2001

Skills

Persuasive Speaking

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Additional Information

  • Licenses and Certifications , Commercial Drivers License California Department of Motor Vehicles August 2017 - September 2022 California Commercial Drivers License.

Accomplishments

  • Received an Achievement Award for Custodial/Building and Grounds Fundamentals 03/2005
  • Received a Certificate of Completion for Nursing Assistant Long Term Care and Home Health Aide 04/2003
  • Received a Los Angeles Board of Education Certificate of Recognition in the Los Angeles Shell Youth Training Academy 06/2001
  • Received an award from the City of Los Angeles in recognition of hard work and dedication 06/2001
  • Received an Award of Congratulations for graduating from Shell Youth Training Academy 06/2001
  • Received an Award of Merit from the County of Los Angeles 06/2001
  • Received a Certificate of Accomplishment Award from the Regional Occupational Program 06/2000
  • Received a Certificate of Completion from Shell Youth Training Academy 06/2001

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Timeline

Deli Associate

Walmart
08.2019 - 01.2020

Truck Driver

SYNY
11.2017 - 06.2018

Truck Driver

CR England
08.2017 - 11.2017

Front Desk Receptionist

Bally Total Fitness Corporation
11.2003 - 02.2004

Building and Grounds Worker

Los Angeles Unified School District
09.2003 - 03.2013

Certified Nursing Assistant (CNA)

St.John Of God Retirement And Long Term Care
01.2003 - 06.2003

Security Guard

Securitas Security Services USA
12.2002 - 02.2003

Math Tutor

San Pedro High School
10.2002 - 11.2002

Human Resources/Assistant Payroll Clerk

AT&T Broadband
02.2001 - 06.2001

Building and Grounds Volunteer Worker

San Pedro High School
08.2000 - 09.2000

R.O.P. Sales Clerk Student

Baldwin Hills Sears Crenshaw
02.2000 - 10.2000

George Washington Preparatory High School
09.1997 - 06.2001
Jasmine BryantWork From Home Mom