Experienced with maintaining and organizing comprehensive medical records. Utilizes electronic health record systems to ensure accurate and efficient data management. Knowledge of regulatory compliance and effective communication within healthcare teams.
Overview
9
9
years of professional experience
Work History
Medical Records Coordinator
Teladoc Health
03.2018 - 04.2025
Collected patient records for second opinion care
Managed medical records ensuring accuracy and compliance with regulatory standards.
Collaborated with case teams and management on alternative ways to collect records and achieve faster productivity
Developed and implemented improved record-keeping procedures to enhance efficiency.
Worked in other areas of my dept. Assisting co workers and members
Coordinated cross-departmental communication for seamless patient information flow.
Oversaw audits of medical records, identifying discrepancies and initiating corrective actions.
Processed medical records requests from outside providers according to facility, state, and federal law.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Maintained accuracy, completeness, and security for medical records and health information.
Maintained strict adherence to HIPAA regulations, safeguarding patient confidentiality and privacy.
Liaised between different departments as required to resolve any discrepancies found within patients' charts.
Improved patient care by accurately maintaining and updating medical records in a timely manner.
Scanned medical records in digital format for easy retrieval and accessibility.
Reviewed charts and flagged incomplete or inaccurate information.
Sales Assistant Manager
Nordstrom, Braintree Mall
04.2016 - 02.2018
Collaborated with dept. Manager and dept. Teams on sales strategy
Worked on the sales floor assisting customers, creating a positive shopping experience
Was acting manager of the store on some occasions
Collaborated with the merchandise team, assisting with window displays to attract clientele
Assisted customers in product selection, enhancing overall shopping experience.
Managed inventory levels, ensuring stock availability for high-demand items.