Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic
Jasmine Burse

Jasmine Burse

Penn Hills ,PA

Summary

Ranked in the top 20% of Mobile experts in the district, earning the winner circle organization for outstanding performance. Led an initiative and implemented strategies that transformed an underperforming store into the top-performing location in the district. Exceeded individual sales targets by an average of 50% and more. Provided exceptional customer service, building rapport and trust to understand individuals' needs and recommend tailored mobile solutions.

Overview

6
6
years of professional experience

Work History

Mobile Expert

T-Mobile
04.2022 - Current
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Developed strong rapport with customers and created positive impression of business.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Used in-store system to locate inventory and place special orders for customers.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Wrapped, boxed and weighed bakery department products.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Machine Operator

TRUFOODS
02.2019 - 02.2022
  • Complied with company and OSHA safety rules and regulations.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Placed orders for materials and equipment with vendors.
  • Operated and controlled Type, Type and Type equipment.
  • Analyzed and inspected operating units such as towers, storage tanks and other units to check operation and improve efficiency.
  • Verified conformity of processes and conditions for Type systems.
  • Controlled manufacturing plant operations using SCADA software.
  • Checked quality of Product or Service by frequent chemical analysis.
  • Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
  • Assessed readings from recording instruments, Type and other indicators and watched for warning signals.
  • Adjusted control settings to manage chemical reactions, Type and Type settings.
  • Managed and monitored processes and machine systems by observing readings on control boards.
  • Suggested specific ideas for process, productivity and safety improvements.
  • Compiled reports analyzing performance data and presented findings and results.
  • Managed operation of boilers, pumps and Type systems.
  • Observed indicators to determine factors such as Type and Type.
  • Quickly shut down equipment in emergency situations following protocols.

Education

High School Diploma - Other

South View High School
Hope Mills, NC
06.2008

Skills

  • Performance optimization strategies
  • Mobile application development
  • API integration
  • Mobile device management
  • Continuous integration tools
  • Manage inventory
  • Merchandising and display
  • Sales goals achievement
  • Building customer loyalty
  • Goal driven
  • Loss prevention
  • Merchandise receiving and handling
  • Merchandise rentals
  • Damaged goods returns
  • Basic mathematics
  • Pricing strategy
  • Operate cash registers
  • Point of sale systems
  • Task prioritization
  • Team cooperation
  • Multitasking Abilities
  • Retail metrics and goals
  • Item ticketing and pricing
  • Product merchandising
  • Order management
  • Sales training
  • Product ordering
  • Detail-oriented
  • Engaging with diverse customers
  • Brand promotion
  • Trend awareness
  • Visual merchandising
  • Self motivation
  • Staff support
  • Team leadership
  • Complaint handling
  • Exchange coordination
  • Supplier negotiation
  • Organization
  • Honest and dependable
  • Store operations
  • Networking
  • Analytical thinking
  • Information analysis
  • Special order coordination
  • Written communication
  • Friendly and helpful
  • Multitasking
  • Product knowledge
  • Computer proficiency and Microsoft office
  • Adaptability
  • Merchandise products
  • Cash register operation
  • Teamwork
  • Product demonstrations
  • Cleaning and sanitizing
  • Retail merchandising
  • Problem-solving abilities
  • Store maintenance
  • Store organization
  • Customer relations management
  • Interpersonal communication
  • Effective communication
  • Documentation and reporting
  • Team building
  • Customer needs assessment
  • Strong communication and interpersonal skills
  • Informed product selections
  • Exceeding customer expectations
  • Store policies and procedures
  • Reliable and responsible
  • Continuous improvement
  • Returns and exchanges
  • Active listening
  • Interpersonal skills
  • Creative thinking
  • POS software
  • Time management
  • Team supervision
  • Merchandise displays
  • Payment processing
  • Sales forecasting
  • Sales floor organization
  • Excellent communication
  • Issue refunds
  • Customer assistance
  • Product and service sales
  • Security practices
  • Product presentation
  • Money management
  • Cash drawer management

Accomplishments

Nominated for peak two times in a row

Top 10% in the district

Always maintain a green with a check mark in sales.

Leading new hires by training them properly and effectively

Interests

  • Teamwork
  • Leadership
  • Problem-solving
  • Creativity
  • Communication/network

Timeline

Mobile Expert

T-Mobile
04.2022 - Current

Machine Operator

TRUFOODS
02.2019 - 02.2022

High School Diploma - Other

South View High School

Similar Profiles

CREATE PROFILE
Jasmine Burse