Jasmine Butler
Harriman Jones Medical Group
6
years of professional experience
1
Certification
Compassionate and detail-oriented Medical Assistant providing exceptional patient care in fast-paced healthcare settings. Skilled in both clinical and administrative duties, including patient intake, vital signs, EHR documentation, scheduling, insurance verification, specimen collection, and assisting providers during examinations and procedures. Known for strong communication, professionalism, and the ability to build positive relationships with patients while maintaining accuracy and confidentiality.
Work History
Medical Assistant
1 Year 3 Months- Roomed patients and gathered comprehensive medical histories, vital signs, height, weight, and chief complaints to support effective patient care.
- Room patients and obtain accurate medical histories, vital signs, height, weight, and chief complaints.
- Maintained up-to-date and precise patient information within electronic medical record (EMR) for improved clinical decision-making.
- Schedule appointments, coordinate referrals, and verify insurance eligibility.
- Delivered comprehensive guidance to patients regarding medication management and ongoing treatment strategies to enhance health outcomes.
- Implemented infection control protocols by maintaining sterile exam rooms and properly sterilizing medical instruments.
- Process prescription refill requests and communicate with pharmacies.
- Respond to patient phone calls and messages professionally and efficiently.
- Engaged with providers and healthcare personnel to optimize patient flow and elevate quality of care.
Behavioral Health Assistant
1 Year 2 Months- Document patient behaviors and treatment responses within electronic health records while maintaining compliance standards.
- Conducted resident rounds and supported daily patient care activities in a behavioral health environment.
- Performed intake procedures for new admissions and maintained accurate documentation.
- Coordinated transportation services and appointment scheduling for residents.
- Managed high-volume incoming calls and responded to patient and visitor inquiries professionally.
- Maintained office inventory and assisted with administrative operations.
Member Service Advocate
3 Years 3 Months- Educated Medicare beneficiaries about healthcare coverage options, benefits, and plan information.
- Resolved claim denials, payment discrepancies, and delegated entity issues through detailed research and follow-up.
- Processed enrollments for new and existing members while ensuring compliance with HIPAA regulations.
- Assisted with pharmacy order coordination and invoice distribution to patients and providers.
- Managed high-volume customer interactions while maintaining professionalism and service excellence.
Education
- Certification of Achievement in Medical Assisting
Skills
Patient assessment & Triage
Health records management
Clinical Documentation
Appointment Scheduling
Insurance Verification
Prior Authorizations
Patient Education
Medication management
Infection control
HIPAA Compliance
Medication Documentation
Certification
- CPR/BLS Certification
Timeline
Medical Assistant
Harriman Jones Medical Group
12.2024 - 03.2026Read More
Behavioral Health Assistant
Bellflower Behavioral Health Hospital
06.2023 - 08.2024Read More
Member Service Advocate
SCAN Health Plan
01.2020 - 04.2023Read More
Southern California Regional Occupational Center
from Certification of Achievement in Medical Assisting
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