Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jasmine Cardenas

Dallas,TX

Summary

Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Inbound Expert

Target
Dallas, TX
02.2024 - Current
  • Organized warehouse space to maximize efficiency of product storage.
  • Stocked shelves and rotated product according to code dates.
  • Ensured that all products were stored properly in the correct area of the warehouse and labeled correctly.
  • Complied with safety regulations and maintained cleanliness of work environment at all times.
  • Provided assistance with special projects as requested by management team members.
  • Verified merchandise receipts by comparing items and quantities unloaded with bills of lading, invoices, orders, or other records.
  • Unloaded trucks, moved incoming freight to storage areas, unpackaged products from containers.
  • Adhered strictly to company policies regarding security of inventory assets.
  • Organized deliveries by sorting and stocking receivables
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.

Team Leader

Target
Dallas, TX
08.2019 - 08.2023
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Ensured compliance with all safety regulations in the workplace.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Established clear expectations for employees, providing guidance when needed.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Motivated team members through recognition programs and performance-based incentives.
  • Managed conflict resolution within the team to maintain a positive work environment.
  • Delegated daily tasks to team members to optimize group productivity.

Cashier Team Lead

The Home Depot Inc
Dallas, TX
11.2017 - 06.2019
  • Monitored cashier performance, providing feedback as needed.
  • Trained new cashiers on proper use of registers and store policies.
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.
  • Performed daily opening and closing procedures for the register area.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Processed refunds and exchanges according to company policy.
  • Assisted customers with locating items within the store when requested.
  • Maintained work area and kept cash drawer organized.
  • Greeted customers promptly and responded to questions.
  • Processed customer payments quickly and returned exact change and receipts.

Education

High School Diploma -

Skyline High School
Dallas
05-2017

Skills

  • Inventory management
  • Product labeling
  • Safety compliance
  • Warehouse organization
  • Merchandise verification
  • Customer service
  • Employee training
  • Conflict resolution
  • Team leadership
  • Task delegation
  • Time management
  • Interpersonal communication
  • Complaint resolution
  • Empathy and patience
  • Team player mentality
  • Self-motivated and independent
  • Verbal and written communication
  • Task prioritization
  • Attention to detail
  • Teamwork and cooperation

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Inbound Expert

Target
02.2024 - Current

Team Leader

Target
08.2019 - 08.2023

Cashier Team Lead

The Home Depot Inc
11.2017 - 06.2019

High School Diploma -

Skyline High School

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