JASMINE CARLIE JENKINS
Astoria
Summary
Proven track record of delivering exceptional customer service. Skilled in creating positive and memorable experiences for clients. Strong ability to anticipate and fulfill their needs. Background in the service and hospitality industry, honing communication and problem-solving skills to effectively handle challenging situations with grace and professionalism. Dedicated to providing top-notch service, consistently striving to exceed expectations and ensure customer satisfaction.
Overview
13
13
years of professional experience
Work History
Stay at Home Mom
Self Employed
01.2023 - Current
- Manage household of four children, ranging in age from newborn to sixteen, supporting multiple competing needs, schedules, and priorities
- Create and coordinate a detailed calendar of activities and events, including academic deadlines, travel, extracurricular activities, and appointments/meetings
- Design and prepare diverse daily meals, catering to individual dietary needs and preferences of children.
- Navigate complex interpersonal challenges, mediating issues to build vital communication and issue resolution skills
- Engage with healthcare professionals, academic administrators, and program leaders to ensure alignment with all needs
Manager
Angelina's Pizzeria & Café
01.2015 - 01.2023
- Fostered engaging and secure workplace atmosphere for employees.
- Ensured high standards of product quality through meticulous attention to detail, organization, and cleanliness.
- Directed staff in tasks involving delegation of duties, effective time use, and ensuring customer satisfaction along with inventory maintenance.
- Managed opening and closing duties efficiently.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed social media presence, attracting new and regular customers through promotions and content creation
Person in Charge
Subway
01.2014 - 01.2015
- Delivered individualized customer support for satisfaction.
- Handled closing responsibilities including cash register reconciliation, setup for the upcoming day, and thorough cleaning to facilitate a seamless transition.
- Demonstrated initiative and self-management while operating the store independently.
- Achieved superior results by adhering to strict quality protocols.
Gallery Assistant
Clatsop Community College
01.2012 - 01.2013
- Informed visitors about current exhibits and emerging artists.
- Designed literature for increasing public knowledge of art collections.
- Managed and finalized responsibilities without supervision.
- Offered assistance to customers with questions about art pieces.
Education
Clatsop Community College
Astoria, ORHigh School - General Studies
Astoria High School
Astoria, OR01.2011
Skills
- Comprehensive Child Care
- Point Of Sale Expertise
- Certified Food Handler
- Skilled in MS Office Suite Tools
- Expertise in Acrylic Painting
- Professional Photography
- Artisan Candle Production
- Ceramics Craftsmanship
Timeline
Stay at Home Mom
Self Employed
01.2023 - Current
Manager
Angelina's Pizzeria & Café
01.2015 - 01.2023
Person in Charge
Subway
01.2014 - 01.2015
Gallery Assistant
Clatsop Community College
01.2012 - 01.2013
Clatsop Community College
High School - General Studies
Astoria High School