Organized and dependable candidate skilled in customer service, accuracy with records, and efficiency with a strong ability to juggle multiple tasks simultaneously. Dedication to delivering exceptional customer service ensures that clients feel valued and satisfied. A valuable asset in any work environment seeking an efficient individual with exceptional customer service abilities.
Scheduled appointments for patients via phone and text using Office Mate,
ensuring accuracy and efficiency in recording appointment details and patient
information.
Managed front desk operations, greeting patients and visitors, and providing
exceptional customer service both in person and over the phone.
Organized and maintained documents by scanning and filing patient records and
administrative paperwork, ensuring accessibility and confidentiality.
Assisted in the processing of prescriptions and referrals by faxing them to patients
and clinics, maintaining strict adherence to confidentiality and regulatory
requirements.
Communicated with patients via phone and text message to confirm appointments,
relay important information, and address inquiries or concerns.
Successfully managed multiple tasks simultaneously, prioritizing effectively to
ensure all responsibilities were completed in a timely manner.