Jasmine Carter
Union City,GA
Summary
Dynamic customer service professional with extensive experience at Chick-fil-A HMSHost, excelling in fast-paced environments. Proven ability in cash handling and conflict resolution, while fostering teamwork and collaboration. Recognized for maintaining high standards of service and organization, ensuring customer satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Fuel Clerk
Krogers Grocery Store
06.2020 - Current
- Assist customers with transactions, questions, and general service needs.
- Provide courteous customer service while supporting daily gas station operations.
- Communicate with customers and coworkers to address routine concerns.
- Follow established procedures for transactions and station operations.
- Maintain an organized work area and follow workplace safety procedures.
Cashier/Customer Service
Chick-fil-A HMSHost
12.2024 - 10.2026
- Greet customers and provide friendly, professional service in a fast-paced airport environment.
- Process customer transactions accurately and handle payments.
- Answer customer questions and assist with resolving service concerns.
- Communicate with team members to ensure accurate orders and efficient services.
- Manage multiple task while maintaining attention to detail and customer satisfaction.
- Maintain a clean, organized, and professional service area.
Shift Leader
Marcos's Pizza
07.2018 - 07.2023
- Oversaw daily shift operations, coordinated team responsibilities, and supported efficient workflow.
- Processed customers transactions, operated the cash register, and provided professional customer service.
- Monitored inventory and verified stock counts for accuracy.
- Prepared pizzas and ensured products met established quality and presentation standards.
- Maintained food safety, cleanliness, and organization throughout the work area.
- Assisted team members with daily task and helped resolve operational issues during shift.
Mentor Teacher
Wings For Kids
09.2020 - 08.2022
- Supported students' emotional and social development through structured learning activities and mentorship.
- Created engaging, age-appropriate games and activities aligned with established program standards and learning objectives.
- Mentored students by encouraging positive behavior, teamwork, and healthy social interactions.
- Helped foster welcoming, supportive, and inclusive learning environment.
- Guided students through group activities while encouraging participation, cooperation, and communication.
- Followed program guidelines to support students' learning, engagement, and overall development.
Education
No Degree - Biology
Savannah State University
Savannah, GAHigh School Diploma -
Creekside High School
Fairburn05-2017
Skills
- Verbal Communication
- Written Communication
- Problem- solving
- Multitasking
- Organization and Time Management
- Attention to Detail
- Teamwork and Collaboration
Customer Service
- Leadership and Mentoring
- Cash Handling and Transaction Processing
- Inventory Management and Accuracy
- Conflict Resolution
- Adaptability
- Professionalism
- Following Procedures and Standards
Timeline
Cashier/Customer Service
Chick-fil-A HMSHost
12.2024 - 10.2026
Mentor Teacher
Wings For Kids
09.2020 - 08.2022
Fuel Clerk
Krogers Grocery Store
06.2020 - Current
Shift Leader
Marcos's Pizza
07.2018 - 07.2023
No Degree - Biology
Savannah State University
High School Diploma -
Creekside High School