Jasmine Carvajal
North Las Vegas,NV
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
13
13
years of professional experience
Work History
Front Office Assistant
Cardiology Associates Medical Group
11.2021 - 12.2023
- Greet and welcome a high volume of patients
- Answering phones; determining how calls should be routed; directing calls to the appropriate person; answering questions
- Scheduling and rescheduling appointments
- Managing patients’ schedules
- Checking in/check out patients
- Verifying patient demographics
- Processing new patient paperwork
- Collecting copayments
- Obtaining insurance information
- Scanning insurance and identification cards
- Referrals; checking for approvals, requesting STAT authorizations
- Entering orders
- Scheduling patients testing/studies
- Writing/giving patients orders for appropriate testing ordered by physicians
- Checking office email daily and routing to appropriate staff
- Supporting patients with their questions and concerns
- Speaking to other medical offices regarding referrals or other inquiries
- Mailing out recall letters.
Medical Office Assistant III
West Ventura Medical Clinic (County Of Ventura)
02.2017 - 10.2022
- Greet and welcome a high volume of patients
- Answering phones; determining how calls should be routed; directing calls to the appropriate person; answering questions
- Scheduling appointments
- Managing patients’ schedules
- Checking in patients, scanning IDs, insurance cards, obtaining consent to be seen and explaining HIPAA acknowledgement
- Updating and verifying patient information
- Verifying patients’ private insurance eligibility and coverage
- Screening and enrolling patients on programs such as Gateway/CHDP, Hospital Presumptive, Every Woman Counts, Self-Pay Discount Program
- Collecting co-payments and payments
- Appointment reminder calls
- Monitoring waiting area to ensure area is clean
- Ensuring patients’ needs are addressed
- Urgent Care knowledge.
Junior Staffing Supervisor
Exact Staff
02.2015 - 02.2017
- Data entry
- Interviewing, screening and testing applicants
- Hiring, firing, supervising and managing the temporary associates
- Run associates through E-verify online system
- Drug test an background check associates when requested and appropriate
- Conduct recruiting fairs
- Daily office meetings
- Call associates references
- Utilize job boards
- Extensive telephone/e-mail follow up
- Daily marketing
- Handling customer and associate issues in a timely and effective manner
- Monitoring workers compensation issues.
Front Desk Receptionist
Exact Staff
09.2014 - 02.2015
- Answer phones
- Print, file, fax
- Data entry
- Greet and welcome everyone who walked in the office
- Conducted daily attendance
- Prepared application packets
- Organized and kept front area clean and neat
- Kept track of an availability list for recruiters
- Confirm applicant paperwork is completed for interview process
- Tracked drug testing inventory for the office
- Collected and organized all associates time cards to send to payroll weekly
- Scheduled, verified and confirmed the following day’s interviews
- Worked on missing time card report weekly (Contacting associates to collect their time cards so they get paid on time)
- Assisted recruiters with associates references.
Pharmacy Clerk
The Medicine Shoppe Pharmacy
03.2011 - 06.2014
- Greeting customers and providing quality customer service
- Transact cash/check/credit/debit card sales
- Reconcile cash drawer at end of day
- Putting new patient information on file, copy ID and insurance card
- Faxing refill requests for patients
- Processing prescriptions
- Filing
- Translator Answering telephones
- Accepting new prescriptions
- Ordering over the counter items
- Organize/clean/restock inventory on shelves
- Calling patients for prescription pick up
- Reviewing HIPAA with patients.
Education
High School Diploma -
Buena High School
Ventura, CA06.2009
Skills
- Bilingual: English & Spanish
- Customer Service
- Ability to multi-task
- Excellent written and oral communication
- Strong organizational and time management
- Microsoft Word, Excel, PowerPoint, Outlook
- Excellent computer and data entry
- Money Handling Abilities
References
upon request
Timeline
Front Office Assistant
Cardiology Associates Medical Group
11.2021 - 12.2023
Medical Office Assistant III
West Ventura Medical Clinic (County Of Ventura)
02.2017 - 10.2022
Junior Staffing Supervisor
Exact Staff
02.2015 - 02.2017
Front Desk Receptionist
Exact Staff
09.2014 - 02.2015
Pharmacy Clerk
The Medicine Shoppe Pharmacy
03.2011 - 06.2014
High School Diploma -
Buena High School
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