Proactive and goal-oriented professional with hands-on experience in emerging technologies and passion for continuous improvement.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Real Estate
03.2017 - Current
Managed a portfolio of contracts, negotiations, and all aspects of sales to finalize purchases, ensure compliance and exceed customer expectations in a timely function.
Advertised client properties through websites, social media, and real estate database.
Negotiated contracts with vendors and sellers securing favorable terms that benefited representative finances.
Prepared and review contracts and related documentation according to strict standards for accuracy, identifying potential issues or inconsistencies.
Utilized CRM platforms and marketing automation tools to track data and optimize client engagement.
Professional Career Carrier
United States Postal Office
11.2014 - Current
Communicated customer complaints, requests, and feedback to company management for swift resolution.
Developed strong relationships with clients, providing excellent customer service and support. Explained mail regulations, policies or procedures to postal customers.
Promoted a positive work environment through open communication channels, fostering team collaboration and high morale and improve customer satisfaction.
Coordinated and achieved daily logistics activities for timely order fulfillment and customer satisfaction.
Maintained compliance with industry regulations by staying informed on changes and updating company policies accordingly.
Resolved shipping discrepancies by coordinating customer and courier communications.
Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
Area Finance and Partnership Coordinator
Equal Hearts - Americorps
07.2022 - 06.2023
Prepared and allocated annual budgets for community workshops and outreach programs in partnership with external vendors and stakeholders.
Implemented regular partnership reviews to assess progress, address challenges, and implement strategies.
Streamlined partnership processes for increased efficiency and satisfaction among partners.
Implemented and monitored program budgets and schedules, ensuring alignment with financial goals and project timelines.
Organized and analyzed cost and schedule data for monthly program reviews, supporting executive decision-making and performance tracking.
Compiled data for Monthly Forecast Reviews, including key financial metrics such as orders, sales, operating income, and cash flow with Salesforce.
Participated in internal and external meetings to present financial/scheduling data, contribute to planning discussions, and align cross-functional teams while maintaining business standards.
Collaborated with cross-functional teams to develop and execute partnership strategies, leading to expanded market reach.
Financial Contract Coordinator
Auction.com
12.2013 - 01.2022
Created and maintained comprehensive client databases, reports, and performance statistics to support strategic financial planning and contract tracking.
Managed client and vendor databases, marketing performance reports, and contract trackers to support campaign planning and revenue forecasting.
Tracked and submitted financial proposals to executive management, enhancing data-driven decision-making.
Developed and managed compliance record systems, ensuring full alignment with internal policies and regulatory standards.
Collected, reconciled and managed $5M+ in monthly contract purchases, maintaining high accuracy and minimizing financial risk.
Coordinated end-to-end contract negotiations, including drafting terms, reviewing legal requirements, and ensuring timely execution of agreements.
Traveled and delivered annual compliance and training to 75+ employees across multiple locations on vendor engagement, branding standards, and financial protocols.
Provided high-level administrative and operational support to Account Executives and leadership teams, interpreting policies and streamlining processes.
Education
MBA - Business Administration And Management
Prairie View A&M University
Prairie View, TX
08-2026
No Degree - Project Management
Houston Community College
Houston, TX
12-2025
No Degree - Data Analytics
Coursera
Houston, TX
05-2024
Bachelor of Arts - Digital Communications And Multimedia
Prairie View A&M University
Prairie View, TX
05-2012
Skills
Strong organizational skills
Excellent teamwork
Highly professional
Negotiation
Contract negotiation
Finance and accounting operations
Documentation management
Account managing
Data analysis
SQL
Tableau
Project management
Certification
Project Management Business Course Training
Licensed Real Estate Agent
Certified Data Analysis
Timeline
Area Finance and Partnership Coordinator
Equal Hearts - Americorps
07.2022 - 06.2023
Real Estate Agent
Real Estate
03.2017 - Current
Professional Career Carrier
United States Postal Office
11.2014 - Current
Financial Contract Coordinator
Auction.com
12.2013 - 01.2022
MBA - Business Administration And Management
Prairie View A&M University
No Degree - Project Management
Houston Community College
No Degree - Data Analytics
Coursera
Bachelor of Arts - Digital Communications And Multimedia