Jasmine Ceballos
Del City,OK
Summary
Adept at patient-focused care and vital signs monitoring, I enhanced patient satisfaction and efficiency at SSM Health St. Anthony Hospital. My bilingual communication skills and proficiency in EMR/EHR systems have significantly contributed to positive health outcomes. My background also includes front desk management and retail sales, showcasing my versatile skill set and commitment to excellence.
Overview
9
9
years of professional experience
Work History
Medical Assistant
SSM Health St. Anthony Hospital - Oklahoma City
01.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Office Assistant
SSM Health St. Anthony Hospital - Oklahoma City
10.2021 - 12.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Collected copays
Front Desk Receptionist
EB’s Paint and Body
06.2020 - 09.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Completed data entry and filing to keep records updated for easy retrieval.
Cashier
Sol Fashion
04.2016 - 05.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma -
Crooked Oak
Oklahoma City, OK05.2020
Skills
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Patient-focused care
- CPR
- Communication skills
- Front desk
- Bilingual
- Retail Sales
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
SSM Health St. Anthony Hospital - Oklahoma City
01.2024 - Current
Office Assistant
SSM Health St. Anthony Hospital - Oklahoma City
10.2021 - 12.2023
Front Desk Receptionist
EB’s Paint and Body
06.2020 - 09.2021
Cashier
Sol Fashion
04.2016 - 05.2018
Diploma -
Crooked Oak
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