Versatile office and administrative support professional with comprehensive experience in various office environments. Skilled in managing office tasks, organizing records, and enhancing workflow efficiency. Demonstrated ability to adapt quickly to new software and systems, improving data management and operational processes. Made significant improvements in document organization and internal communication protocols, leading to smoother daily operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Office Assistant
David Lawrence Official Site
Encino, CA
03.2023 - 08.2024
Reviewed and approved vendor invoices.
Assisted organizational efforts by filing, entering data and answering phones.
Inputted orders into database system accurately and timely.
Managed inventory levels for office supplies, ensuring adequate stock was available at all times.
Managed multi-line phone system efficiently, ensuring timely communication with clients and staff.
Greeted guests and vendors to assist in navigating space.
Maintained front office cleanliness and organized supplies to increase productivity.
Provided administrative support to office staff, improving productivity.
Answered office phone and emails to schedule appointments, answer questions and document information.
Processed payments from customers using cash, credit cards or checks.
Provided administrative support to management team when needed.
Handled email and mail correspondence, ensuring prompt and accurate information distribution.
Scheduled and confirmed appointments, optimizing office workflow and client satisfaction.
Server
Dames And Games Sport Bar
Van Nuys, CA
02.2021 - 01.2022
Addressed complaints to kitchen staff and served replacement items.
Prepared drinks according to standard recipes.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Accurately recorded orders on cash register and point-of-sale system.
Served food and beverages to patrons and immediately remedied issues with orders.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Monitored dining room for cleanliness and proper set-up at all times.
Checked food before serving it to customers.
Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Handled money transactions accurately while following company procedures for handling cash payments.
Sales Representative
Hollister.Co
Woodland Hills, CA
02.2019 - 01.2020
Developed and maintained relationships with customers to ensure repeat business.
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Produced sales documents, finalized deals and filed records.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Medical Assistant And Office Administrator - Medical And Administrative
UEI College
Encino
02-2021
Skills
Scheduling and calendar management
Appointment setting
Basic accounting
File management
Mail handling
Document management
Cash handling
File organization
Document control
Administrative skills
Certification
food handling
real estate license
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Front Office Assistant
David Lawrence Official Site
03.2023 - 08.2024
Server
Dames And Games Sport Bar
02.2021 - 01.2022
Sales Representative
Hollister.Co
02.2019 - 01.2020
Medical Assistant And Office Administrator - Medical And Administrative