Jasmine Chambers
Ozark
Summary
Results-driven stocker adept at maintaining inventory accuracy and enhancing customer experience. Known for strong critical thinking and attention to detail, ready to support operational goals and drive store readiness.
Overview
13
13
years of professional experience
Work History
Overnight Stocker
Walmart
Ozark, AL
02.2023 - Current
- Stocked shelves efficiently, ensuring product availability and organization.
- Assisted in receiving and processing shipments, maintaining inventory accuracy.
- Collaborated with team members to optimize product placement and displays.
- Maintained cleanliness and safety standards throughout the stock area.
- Operated equipment safely, including pallet jacks and forklifts as needed.
- Handled customer inquiries regarding product locations and availability.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained neat, organized stockroom free of hazards.
General Manager
Momma Goldberg’s Troy
Troy, AL
07.2021 - 02.2023
- Oversaw daily operations to ensure optimal customer service and satisfaction.
- Developed training programs for staff to enhance service quality and efficiency.
- Implemented cost-control measures, reducing waste and improving profitability.
- Analyzed sales data to identify trends and adjust inventory management strategies.
- Managed vendor relationships, negotiating contracts to secure favorable terms and pricing.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
Senior Game Advisor
GameStop
Troy, AL
10.2015 - 08.2021
- Provided exceptional customer service to enhance gaming experience and drive sales.
- Leveraged extensive product knowledge to assist customers in making informed purchasing decisions.
- Trained and mentored new staff on company policies and best practices for customer engagement.
- Analyzed inventory levels to ensure optimal stock availability and minimize shortages.
- Conducted regular assessments of gaming products to maintain up-to-date knowledge of trends and consumer preferences.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
- Increased store revenue through upselling techniques and promoting add-on products.
- Introduced and recommended game-related devices to customers for increased customer satisfaction and sales.
- Operated cash register, capably transacting sales, returns, refunds and exchanges.
- Conducted daily cash handling duties accurately, ensuring proper accounting of transactions at the end of each shift.
Sales Associate
Toys R Us
Dothan, AL
11.2013 - 06.2018
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained accurate inventory levels through regular stock checks and replenishment.
- Operated point-of-sale systems efficiently to process transactions and manage cash handling.
- Provided product knowledge support to customers, fostering informed purchase decisions.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction and repeat business.
- Participated in promotional events, effectively showcasing new products to drive sales engagement.
- Trained new staff on operational procedures and customer service best practices, promoting team efficiency.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Dothan High School
Dothan, AL05.2012
Skills
- Stocking shelves
- Stock rotation
- Pallet jack operation
- Product restocking
- Inventory counts
- Deadline adherence
- Customer relationship management
- Production documentation
- Inventory auditing
- Ordering assistance
- Quick learner
- Customer service
- Attention to detail
- Teamwork and collaboration
- Time management
- Critical thinking
- Decision-making
- Inventory monitoring
- Order fulfillment
Timeline
Overnight Stocker
Walmart
02.2023 - Current
General Manager
Momma Goldberg’s Troy
07.2021 - 02.2023
Senior Game Advisor
GameStop
10.2015 - 08.2021
Sales Associate
Toys R Us
11.2013 - 06.2018
High School Diploma -
Dothan High School