Jasmine Chapman
Hutto,TX
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
13
13
years of professional experience
Work History
Household Manager
Self
09.2019 - Current
- Anticipated the household''s needs and proactively addressed them to minimize disruptions or inconveniences.
- Performed cleaning and organization duties.
- Managed financial operations for household of 5 members.
- Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
Production Manager/Customer Service Representative
Pflugerville Signs Signarama
06.2014 - 09.2019
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Barista
Starbucks
08.2012 - 04.2014
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High School Diploma -
Hendrickson High School
Pflugerville, TX06-2012
Skills
- Nutrition management
- Home maintenance
- Laundry management
- Activity planning
- Cleaning protocols
- Appointment scheduling
- Meal planning
- Schedule coordination
Timeline
Household Manager
Self
09.2019 - Current
Production Manager/Customer Service Representative
Pflugerville Signs Signarama
06.2014 - 09.2019
Barista
Starbucks
08.2012 - 04.2014
High School Diploma -
Hendrickson High School
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