- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Documenting and sharing travel experiences
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Enjoy creating and following travel blogs and vlogs
- Adventure Travel
- Road Trips
- Regularly practice mindfulness and meditation for overall wellness
- Volunteering
- Outdoor Recreation
- Horseback Riding
- Gardening
- Hiking
- Camping
- Drawing and Painting
- I have a passion for photography and editing photos
- Crafting and DIY Projects
- Photography
- Creative Writing
- DIY and Home Improvement
- Offering time and support to shelters for the homeless, women, and animals
- Music
- Auto Repair/Restoration
- Baking
- Interior Design
- Geocaching
Jasmine Otten
Elk River,MN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Commissary Driver
Sun Country Airlines
03.2023 - Current
- Completed routine pre-and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to the flight crew on time.
- Cleaned, stocked trucks, and assessed vehicles for damage after each shift.
- Communicated with ACC and other personnel to coordinate flight schedules for arrival and departure.
- Obtained signatures from customers upon delivery of goods in the warehouse.
- Followed proper safety procedures and protocols while loading, unloading, and operating vehicles and fork lift.
- Unloaded and loaded trucks with carts with the forklift.
- Followed all relevant traffic laws and safety regulations.
- Maintained a professional and friendly demeanor during deliveries to uphold the company's reputation.
- Drove safely in various weather and road conditions to avoid accidents.
- Minimized liability by consistently following road rules when driving.
- Loaded and secured items in trucks to avoid damaging catering carts during delivery.
- Maintained a professional and friendly demeanor during deliveries to uphold the company's reputation.
- Inspected vehicles before and after trips to identify maintenance needs and handle regular upkeep.
- Loaded and unloaded 100-200lb catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Observed food service operations to learn about large-scale dining services catering to diners with varied meal requirements.
- Coordinated daily catering and supervised on-time preparation and delivery.
- Prepping meal and beverage carts for flights before departure
- Stocking aircraft with essentials before departure.
- Updated logs and tracking documents accurately and according to schedule requirements.
Wedding & Senior Portrait Photographer
BellaCharee Photography
01.2012 - Current
- Digitally edited photos to enhance appearance.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Edited, toned, captioned, and uploaded photographs for publication.
- Photographed high-quality images for various print and digital projects.
- Planned and prepared for on-location and studio shoots.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Took photos from different angles and perspectives to capture perfect images.
- Offered image proofs to help clients choose best photos from shoot.
- Monitored trends in photography to stay current in industry.
- Utilized various types of camera equipment to capture best possible shots.
- Researched new camera equipment and accessories.
- Trained new photographers in use of camera equipment and editing software.
- Managed team of photographers for special projects.
- Selected and set up appropriate props, backdrops, and lighting.
- Generated cost-effective solutions for client's photography needs.
- Customized photography strategies based on intended use and client preferences.
- Facilitated printing of images for client's portfolio.
- Collaborated with other photographers and videographers to capture special events.
- Shot photographs in controlled lab, field, and remote environments.
- Captured stunning images for variety of projects.
- Directed wedding guests to pose for photographs.
- Prepared lights and flashes to be used with cameras.
- Calculated quotes for clients.
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Interacted well with customers to build connections and nurture relationships.
Firearms Instructor and Operations Manager
Minnesota Firearms Training
02.2020 - 09.2022
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed and motivated employees to be productive and engaged in work.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed locations and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established team priorities, maintained schedules, and monitored performance.
- Organized activities to promote learning and increase student enjoyment.
- Supported students in identifying, setting and achieving personal goals.
- Assisted students in developing self-advocacy and support skills.
- Helped students meet course goals by establishing clear objectives for lessons, units and projects.
- Provided feedback, guidance and support to students on participation and performance.
- Observed students to assess abilities, interests and learning objectives for personalized lesson planning.
- Designed and implemented activities to help students explore and develop interests.
- Monitored student progress and provided individualized instruction to meet student needs and goals.
Managing Bartender
201 Tavern Bar and Grill
03.2017 - 09.2020
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Established rapport with customers by providing friendly and attentive service.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Arranged tables and chairs for special occasions and events.
- Assisted with bussing tables and cleaning up spills.
- Provided attentive service and proactively assessed guest needs.
- Monitored dining room and bar areas for signs of overcrowding.
- Processed payments for orders and provided customers with change.
- Engaged in suggestive selling and other sales techniques.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted customers with carry-out service.
- Set up advertising signs and displays on shelves, counters, and tables.
- Assisted wait staff with timely food delivery and guest requests.
- I'd like to point out that I addressed customer complaints and inquiries to verify satisfaction.
- I answered customer questions about food and beverage items and helped with menu selections.
- Greeted customers and provided menus upon arrival to the dining room and bar.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Built relationships with vendors to manage orders and negotiate costs.
- Applied knowledge to create innovative cocktails, enhance flavor profiles, and expertly pair food and drinks.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Upheld strict regulations for safe alcohol service and food safety.
- Used extensive knowledge of beer, wine, and spirits to make informed recommendations to customers.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Bartender & Server
Boondox Bar and Grill
02.2013 - 03.2017
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for operation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Assisted with inventorying beverage stock and bar supplies.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Built relationships with vendors to manage orders and negotiate costs.
- Helped management plan and serve bar menu exceeding customer expectations.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Prepared garnishes by evenly slicing and pitting fruits.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Server
Toby Keiths Bar
02.2012 - 03.2013
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep the dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Checked guests' identification before serving alcoholic beverages.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Increased sales significantly by upselling higher-end products to customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Server
The Ground Round
06.2011 - 09.2011
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Processed orders and sent to kitchen employees for preparation.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Checked guests' identification before serving alcoholic beverages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Bartender & Server
The Ground Round
01.2003 - 06.2011
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Assisted with inventorying beverage stock and bar supplies.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Prepared garnishes by evenly slicing and pitting fruits.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Completed requisitions to maintain required stock par levels.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Associate of Arts - Photo & Video Production
The Art Institute
Minneapolis, MN06-2013
High School Diploma -
Hill City High School
Hill City, MN06-2003
Skills
- Pickup Logistics
- Heavy Vehicle Operation
- Regular Activity Documentation
- System Load Monitoring
- Issue Mediation
- Safety Compliance Inspections
- Heavy Equipment Handling
- Logistics Coordination
- Strategic Problem Resolution
- Accident prevention
- Customer rapport
- Punctuality
- Socially Engaging
- Verbal and written communication
- Strategic planning
- Traffic law observation
- Strong Focus on Accuracy
- Scheduling Proficiency
- Equipment monitoring
- Valid Driver's license
- Materials transport
- Customer service
- Team building
- Safety protocols
- Confidentiality
- Safe driving techniques
- Schedule management
- Heavy lifting
- Punctual and reliable
- Physical stamina
- Background checks
Certification
Glock Certified
Interests
Timeline
Commissary Driver
Sun Country Airlines
03.2023 - Current
Firearms Instructor and Operations Manager
Minnesota Firearms Training
02.2020 - 09.2022
Managing Bartender
201 Tavern Bar and Grill
03.2017 - 09.2020
Bartender & Server
Boondox Bar and Grill
02.2013 - 03.2017
Server
Toby Keiths Bar
02.2012 - 03.2013
Wedding & Senior Portrait Photographer
BellaCharee Photography
01.2012 - Current
Server
The Ground Round
06.2011 - 09.2011
Bartender & Server
The Ground Round
01.2003 - 06.2011
Glock Certified
Associate of Arts - Photo & Video Production
The Art Institute
High School Diploma -
Hill City High School
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