Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmine Chavarillo

Summary

Reliable customer service expert with over 5 years of expertise, including 1 year in assistant management. Committed to building strong customer service relationships and achieving operational excellence and skilled in team leadership, compliance, and fostering brand loyalty.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Lead Consultant

Sawmill Cannabis Co./ Dreamz Dispensary
08.2023 - Current
  • Cultivated a customer-centric environment, leading to increased brand loyalty and satisfaction rates.
  • Managed team performance, providing coaching and training to optimize efficiency and achieve productivity goals.
  • Ensured compliance with legal requirements, including cash accounting procedures and inventory reporting

Cannabis Consultant

Sawmill Cannabis Co.
02.2023 - 08.2023
  • Provided personalized cannabis experiences, fostering connections with diverse customers.
  • Stayed current with industry trends and product advancements to offer expert guidance and recommendations.
  • Adhered to strict distribution processes, ensuring accurate handling of merchandise.

Member Service Representative

Sam's Club
10.2021 - 01.2023
  • Supported members with product and membership inquiries, demonstrating excellent communication skills.
  • Processed transactions accurately and efficiently, while identifying and fulfilling member needs.
  • Provided information on products and services, contributing to increased sales and efficiently resolving concerns to enhance member satisfaction.

Cashier/ Customer Service/E-Commerce Personal Shopper

Walmart
01.2019 - 10.2021
  • Delivered high-quality customer service, including assisting with product selection and processing orders.
  • Managed cash transaction and maintained accurate records, ensuring compliance with company policies.
  • Demonstrated strong time management skills, effectively balancing multiple responsibilities.

Education

Psychology

Santa Fe Community College
Santa Fe, NM

Skills

  • Team Leadership & Developement

  • Computer Literacy

  • Data integration

  • Cash Handling

  • Sales Techniques

  • POS

  • Communication

  • Issue Resolution

  • Adaptability

  • Team Collaboration

Certification

  • Food Handler Certification (2026)
  • BARBICIDE Certification (2024)

Timeline

Lead Consultant

Sawmill Cannabis Co./ Dreamz Dispensary
08.2023 - Current

Cannabis Consultant

Sawmill Cannabis Co.
02.2023 - 08.2023

Member Service Representative

Sam's Club
10.2021 - 01.2023

Cashier/ Customer Service/E-Commerce Personal Shopper

Walmart
01.2019 - 10.2021

Psychology

Santa Fe Community College

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Jasmine Chavarillo