About Me
Overview
Work History
Key Projects
Policy & Advocacy
Accomplishments
Education
Credentials
Affiliations
Skills
Digital & Creative Tools
Timeline
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Hi, I’m

Jasmine M. Chittenden

San Diego,CA
She is clothed in strength and dignity, speaks with wisdom and kindness, and laughs without fear of the future.
Inspired by Proverbs 31:25-26
Jasmine M. Chittenden

About Me

   I’m a strategist, creative thinker, and MSOD professional who is endlessly curious about people, systems, and why things work the way they do. I’m an INFJ-A and an AuDHD thinker—reflective, intuitive, highly observant, and naturally inclined to connect dots that may not seem connected at first. I tend to ask “why,” “what if,” and “how could we do this differently?”

   Professionally, I work at the intersection of people, programs, policy, and organizations. My experience spans program leadership, organizational improvement, adult learning, applied research, stakeholder engagement, crisis response, policy advocacy, and consulting across the U.S. and around the globe.

   I do my best work when I have the freedom to explore an idea, dig deeply into a problem, challenge assumptions, and turn what I discover into something useful. Give me the destination and enough room to think creatively about how we get there. I value collaboration, but I believe the strongest teams make room for different perspectives rather than competing to be the loudest voice in the room.

   Purpose matters to me. Whether I’m working with a team, facilitating a conversation, researching a complex issue, advocating for a community, or designing something that has never existed before, I’m energized by work that has the potential to make something better.

I recently completed my Master of Science in Organization Development at Pepperdine University’s Graziadio Business School, and I’m continuing to explore where strategy, innovation, organizational change, policy, and human-centered problem-solving can take me next.

Overview

22

Years of Leadership & Service

4

Global Consulting Engagements

4

Policy & Advocacy Initiatives

10

U.S. Navy Commands Supported

Work History

USS Pearl Harbor (LSD-52)
San Diego, CA

Family Readiness Program Manager (Ombudsman)
2023 - Current (3 education.years_Label & 8 education.months_Label)

Job overview

  • Leads family readiness and stakeholder engagement program for 500-person communication network, enhancing onboarding, education briefings, digital communication, and direct-response channels.
  • Recruits, onboards, and coordinates command volunteers and readiness advisors, ensuring rapid triage and referral pathways for urgent needs.
  • Facilitates monthly INDOC sessions and readiness workshops for 20-40 participants, adapting content and delivery to strengthen onboarding consistency and resource awareness.
  • Analyzes approximately 20-30 cases per month and translates recurring patterns, resource barriers, and policy friction points into leadership updates and continuous-improvement recommendations.

COMDESRON One, Immediate Superior in Command
San Diego, CA

Program Manager (Ombudsman)
2021 - 2023 (2 education.years_Label)

Job overview

  • Standardized onboarding and INDOC materials across subordinate units, enhancing training consistency and improving new-family experiences.
  • Recruited, interviewed, trained, and mentored volunteer ombudsmen across seven destroyers, supporting leadership continuity and peer readiness.
  • Built cross-unit feedback loops among command leadership, Fleet and Family Support Centers, and community agencies to close policy-to-practice gaps and strengthen stakeholder alignment.
  • Compiled issue summaries, trend updates, and outcome information for senior leaders to inform deployment and family-readiness decisions.

USS Bohomme Richard (LHD-6)
San Diego, CA

Crisis Manager and Family Liason (Ombudsman)

Job overview

  • Led family information efforts during global command incident, ensuring timely communication with command leadership and Public Affairs Officer.
  • Designed intake, triage, and escalation processes for urgent concerns, enhancing communication continuity and organizational readiness.
  • Coordinated family support services to ensure personnel aboard the ship received necessary resources.
  • Collaborated and organized community events with local agencies to enhance family outreach initiatives and build morale.

U.S. Marine Corps

Veteran

Job overview

  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Key Projects

OGK Giken Co., Ltd. | Osaka, Japan | May 2026 

World Café, Communication & Change Readiness

Applied action research and facilitated a World Café intervention to assess communication norms, psychological safety, and change readiness, translating stakeholder insights into organizational recommendations and an actionable implementation plan.

HP Equity Resource Group | San José, Costa Rica | March 2026 

Employee Experience & Appreciative Inquiry

Designed and facilitated an Appreciative Inquiry process focused on employee experience, inclusion, belonging, and engagement; translated stakeholder insights into organizational recommendations.

Hôtel de Ville de Lyon | Lyon, France | October 2025

Systemic Resilience & Community Engagement

Analyzed public-sector and educational frameworks to develop a systemic resilience benchmark, translating community-engagement practices into actionable insights.

International Justice Mission | Washington, D.C. | June 2025

NextGen Policy Rollout & Implementation

Co-developed a global policy rollout framework for stakeholder alignment, implementation planning, governance, and pilot success measures.

Policy & Advocacy

Student Veterans of America | Washington, D.C. | March 2024
Federal Policy & Student Veteran Advocacy
Engaged with Senators, Representatives, and congressional staff on student-veteran priorities, including GI Bill modernization, education benefits, transition support, economic opportunity, and student success. Priorities later advanced through legislation, including VET TEC reauthorization.
NDAA Policy Strategy Panel | Washington, D.C. | 2023–2024
Military Compensation & Quality-of-Life Policy
Advocated for San Diego-area Sailors and military families with senior DoD and military leaders on BAH, COLA, inflation, and high-cost-region challenges. Contributed frontline perspectives during the FY2024 policy cycle, which included the largest military basic-pay increase in over two decades.
Tijuana River & Imperial Beach Advocacy | San Diego, CA | 2019
Environmental Policy & Community Advocacy
Organized petitions and advocated for EPA action on transboundary sewage pollution affecting Imperial Beach and the Tijuana River Valley. The issue later received $300 million in federal funding through USMCA implementation for wastewater infrastructure and pollution mitigation.
Military Housing Advocacy | San Diego, CA | 2018–2020
Resident Advocacy & Housing Reform
Led community outreach and advocacy around substandard privatized military housing, elevating resident concerns through town halls and directly to senior Navy leadership. Participated in broader military-family advocacy preceding major MHPI reforms and the Military Housing Tenant Bill of Rights.

Accomplishments

2024 BAOL Student of the Year
Point Loma Nazarene University

Summa Cum Laude Graduate
Point Loma Nazarene University

Graduate Research Thesis | 2026
Pepperdine University, MS Organization Development
“Navigating the Deckplates: Exploring Emotionally Intelligent Behaviors and Psychological Resilience Among Junior Enlisted U.S. Navy Sailors”

Ombudsman Appreciation Award | 2022
Fleet & Family Support Center - U.S. Navy

Navy-Marine Corps Relief Society Scholarship Recipient
Graduate Education Scholarship

Featured Student — PeppVets | November 2025
Pepperdine University

2nd Place — International Education Week Photo Contest | December 2025
Pepperdine Graziadio Business School

Education

Pepperdine University, Graziadio Business School
Malibu, CA

Master of Science from Organization Development
08-2026

University Overview

  • Navy-Marine Corps Relief Society Scholarship Recipient
  • Navigating the Deckplates: Exploring Emotionally Intelligent Behaviors and Psychological Resilience Among Junior Enlisted U.S. Navy Sailors Thesis
  • MSOD Welcoming Committee Designed re-entry games, team-building activities, and cohort reconnection experiences between program intensives.
  • PeppVets Member, 2024-2026

Point Loma Nazarene University
San Diego, CA

Bachelor of Arts from Organizational Leadership

University Overview

  • Student of the Year Recipient
  • Graduated Summa Cum Laude
  • Spring, Summer & Fall, 2023 - Dean's List
  • Spring, 2024 - Dean's List
  • Alpha Sigma Lambda Member, 2024
  • Student Veterans of America Member

Coastline Community College
Fountain Valley, CA

Associate of Arts from Sociology

University Overview

  • Summer, 2022 - Honor Roll
  • Member of The National Society of Leadership and Success, 2022

Brightwood College
San Antonio, TX

Certificate of Technical Studies from Pharmacy

Credentials

  • Former Certified Pharmacy Technician (CPhT) — PTCB, issued 2011; inactive
  • Former Texas Registered Pharmacy Technician — Texas State Board of Pharmacy, 2011–2014
  • CITI Program — MSOD Human Subjects Training, valid through Dec. 2027

Affiliations

  • Order of the Eastern Star - Electa
  • Alpha Sigma Lambda - Member
  • The National Society of Leadership and Success - Member

Skills

  • Change Management
  • Organizational Assessment
  • Employee Engagement
  • Leadership Development
  • Project Management
  • Program Management
  • Stakeholder Engagement
  • Team Leadership
  • Staff & Volunteer Mentoring
  • Training & Facilitation
  • Activity Design
  • Employee Learning
  • World Café Facilitation
  • Appreciative Inquiry
  • Applied Research
  • Communication Strategies

Digital & Creative Tools

  • Microsoft 365
  • Google Workspace
  • Excel
  • Canva
  • Adobe
  • Wondershare
  • SharePoint & Teams
  • Tableau
  • NotebookLM
  • Google Flow
  • Meta AI

Timeline

Crisis Manager and Family Liason (Ombudsman)

USS Bohomme Richard (LHD-6)

Pepperdine University, Graziadio Business School

Master of Science from Organization Development

Point Loma Nazarene University

Bachelor of Arts from Organizational Leadership

Coastline Community College

Associate of Arts from Sociology

Brightwood College

Certificate of Technical Studies from Pharmacy

Family Readiness Program Manager (Ombudsman)

USS Pearl Harbor (LSD-52)
2023 - Current (3 education.years_Label & 8 education.months_Label)

Program Manager (Ombudsman)

COMDESRON One, Immediate Superior in Command
2021 - 2023 (2 education.years_Label)

Veteran

U.S. Marine Corps
Jasmine M. Chittenden