Jasmine Clark
Pine Hill,NJ
Summary
As a professional with a focus on Health Information Technology and Healthcare, I am seeking a challenging role that will leverage my problem-solving abilities and management expertise within a dynamic, growing company. With over three years of experience in the healthcare IT sector, my skill set spans from direct patient care to IT consulting, showcasing a versatile background that adapts seamlessly to diverse healthcare environments. I excel in providing exceptional one-on-one, onsite and remote training to physicians and clinical staff, underpinned by a proven track record of supporting teams and facilitating the adoption of technology to enhance clinical operations and patient care.
Overview
7
7
years of professional experience
Work History
Epic Cadence, Prelude, ASAP Consultant
The CSI Companies
02.2021 - Current
- As an Epic Consultant, my role extends beyond the Cadence module, encompassing expertise in Epic Prelude for patient registration and tracking, and Epic ASAP for emergency room operations
- My comprehensive support ensures seamless appointment scheduling, patient admission processes, and efficient emergency room management, significantly enhancing patient and provider experiences
- Leveraged Epic Prelude to simplify patient admission, registration, and tracking functions, enabling hospital staff to manage patient stays and identity efficiently through their care lifecycle
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- This included streamlining Admission, Discharge, and Transfer (ADT) processes, critical to optimizing the hospital's enterprise system
- Expertly utilized Epic ASAP to improve emergency room operations, facilitating better management of patient populations, bed statuses, and room occupations
- I integrated patient records and treatment plans, contributing to a significant improvement in process efficiencies and quality of care
- Facilitated core workflow streamlining within the Emergency department using Epic ASAP, integrating it with other Epic modules (including Prelude, ClinDoc, CPOE) to enhance care quality
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Epic Healthcare Technology Consultant
The CSI Companies
02.2021 - Current
- As an Epic Consultant, I provided specialized at-the-elbow support for inpatient ClinDoc and CPOE systems, enhancing physician and nursing efficiency in patient care management
- I conducted regular rounds with multiple physicians, offering guidance on navigating and utilizing CPOE modules for admissions, transfers, discharges, order management, and documentation optimization in NoteWriter and progress notes
- Additionally, I facilitated the use of Inbasket, smartphrases, preference lists, and clinical documentation, ensuring streamlined communication and workflow among healthcare providers
- I assisted physicians in leveraging Dragon and NoteWriter for efficient documentation, including the creation of smart phrases and the customization of preference lists for CPOE
- I also guided nurses and physicians through effective navigation of table content for accurate and comprehensive patient documentation
- My role involved responding promptly to workflow inquiries, providing solutions and support to optimize clinical operations
- I played a pivotal role in implementing and configuring Rover for technicians, enhancing mobility and access to patient data
- Furthermore, I supported clinical staff across various departments, adapting to diverse needs and environments to ensure seamless patient care and system functionality
- I actively assisted with the refinement of workflows and troubleshooting of hardware issues, ensuring minimal disruption and maintaining high standards of care
- I provided tailored personalization services, configuring systems to meet the unique preferences and requirements of healthcare professionals, thereby improving efficiency and user satisfaction
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Patient Care Technician
Jefferson Cherry Hill
01.2018 - 05.2020
- As a Patient Care Technician at Jefferson Cherry Hill, NJ, I played a vital role in direct patient care, supporting activities of daily living, conducting routine clinical procedures, and ensuring comprehensive patient monitoring and documentation
- My commitment to professionalism, ethics, and teamwork significantly contributed to delivering high-quality care
- Assisted patients with activities of daily living, ensuring comfort and promoting independence while providing compassionate care
- Conducted routine lab work and performed EKGs as needed, demonstrating proficiency in a variety of clinical tasks
- Documented vital signs and significant events throughout the shift in patient flow sheets, ensuring accurate and up-to-date patient records
- Collaborated effectively with other healthcare team members, ensuring clear communication and coordination for optimal patient care
- Maintained high standards of professionalism and ethics in all aspects of patient care, contributing to a positive and respectful healthcare environment
- Explained procedures to patients, providing reassurance and support, particularly to those nervous about needles
- Measured vital signs, including blood pressure, pulse, and respiration, as part of comprehensive patient monitoring
- Specialized in drawing blood, applying bandages post-procedure, and ensuring samples were sent to the lab for testing
- Upheld strict sterilization protocols for equipment and cleaned workspaces diligently to maintain a safe clinical environment
- Kept patient medical records up-to-date with detailed procedure notes, findings, and patient care activities
- This role allowed me to blend my clinical skills with a deep commitment to patient care, enhancing patient experiences and outcomes through dedicated support and meticulous attention to detail.
UAT Tester
Tek Systems/Exelon
07.2019 - 09.2019
- In my recent role as a UAT (User Acceptance Testing) Tester with Tek Systems at Exelon, I specialized in comprehensive testing of call systems, ensuring functionality and reliability in both English and Spanish
- My responsibilities included end-to-end system testing, detailed data analysis using Excel, and tracking call flow and outcomes to enhance system performance and user experience
- Conducted thorough end-to-end testing of call systems, ensuring effective communication and functionality in English, catering to a diverse user base
- Utilized extensive Excel skills to record, analyze, and interpret data based on customer needs, contributing to targeted system improvements
- Monitored and tracked call flow and potential outcomes, identifying key patterns and areas for enhancement to optimize call system efficiency
- Performed rigorous testing of system functionality, verifying that scripts and call flows operated seamlessly and met all specified requirements
- This role allowed me to leverage my technical skills and contributing significantly to refining call system operations and supporting a positive user experience through meticulous testing and analysis.
Education
Patient Care Technician
BA Technical School
05.2017
High School Diploma -
Overbrook Senior High School
06.2007
Skills
- Epic Systems
- ClinDoc
- CPOE/Personalization
- Rover
- Cadence
- Prelude
- ASAP
- Microsoft Office Suite
- Multitasking
- Creating and Keeping Deadlines
- Teamwork
- Problem Solving
- Assessment and Evaluation
- Dragon
- Client Relationships
Timeline
Epic Cadence, Prelude, ASAP Consultant
The CSI Companies
02.2021 - Current
Epic Healthcare Technology Consultant
The CSI Companies
02.2021 - Current
UAT Tester
Tek Systems/Exelon
07.2019 - 09.2019
Patient Care Technician
Jefferson Cherry Hill
01.2018 - 05.2020
Patient Care Technician
BA Technical School
High School Diploma -
Overbrook Senior High School
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