Jasmine Clay
Houston,TX
Overview
6
6
years of professional experience
1
1
Certification
Work History
Telephone Research Interviewer
Professional Research Consultants Inc Prc
10.2024 - Current
- Followed call center protocols when notifying participants of call purpose and use of information.
- Gathered data and insights from participants during telephone interviews.
- Documented records of call information.
Test Proctor
SmarterServices, LLC
06.2024 - Current
- Greet students coming in for exams and explaining all requirements for proctoring.
- Thoroughly examine student's testing materials and environment to ensure a safe, proper examination.
- Verify identities of incoming students, using local identification cards.
Telephone Interviewer
Luce Research
09.2022 - 10.2024
- Using a telephone system and a home setup, call various telephone numbers for surveys.
- Most surveys are out of state, to prevent bias.
- Diagnose and fix system errors.
- Determine which codes to type into the two systems, or report to supervisors, based on incidents.
- Keep a kind, persuasive, yet unbiased attitude, while reading directly from the script and trying not to stray away from it, keeping them on topic, and encouraging them to completely finish despite the time taken.
Hostess
Grotto Ristorante
06.2022 - 04.2023
- Utilize the newest Opentable application to manage seating in the restaurant.
- Guide customers to their tables efficiently and kindly.
- Occasionally give take-out orders to their designated patrons.
- Maintain an organized and friendly energy, helping things run smoothly on the busiest of days.
Dietary Aide
First Class Workforce Solutions
08.2020 - 06.2022
- This position varies on location and covers many positions.
Hostess
Grand Lux Cafe
09.2021 - 03.2022
- Greeted and interacted with guests, providing them with kindness and understanding.
- Input guest information and requests into computer software.
- Guided guests to their designated table and provided them with plates, menus, and anything else they may need before their arrival of their server.
Team Member
Little Caesars
12.2020 - 05.2021
- Prepare pizzas according to customer specifications.
- Manage a till and customer receipts.
- Open and close store, according to proper protocol.
- Wash pans and clean entire store.
Cleaner/Janitor
Ten Star Cleaning, LLC
11.2020 - 11.2020
- Disposed of all garbage and replaced trash bags.
- Swept and mopped all floors.
- Throughly cleaned bathrooms, replacing all necessities.
- Washed all windows and properly wiped them to reduce smudging.
Cashier
Aramark
02.2019 - 05.2020
- Handled transactions during events at NRG Park, Minute Maid Park, and various other venues.
- Sold and advertised event merchandise, food, and alcohol to customers.
- Unloaded boxes, handled and prepared food, and managed custom register's tills.
Cashier
Walmart
05.2019 - 12.2019
- Assisted customers with self-checkout to ensure line efficiency.
- Aided other associates across the store as needed.
- Kept my working area presentable and clean.
- Handled customers with a positive attitude and managed their questions and concerns.
Sales Agent
Entel Marketing
11.2018 - 02.2019
- Travelled door to door, advertising Green Mountain Energy, on behalf of the company.
- Interviewed potential clients to obtain data about their financial situation, energy usage, and current energy charges.
- Explained features, advantages, and disadvantages of various packages to promote sales.
Education
Bachelor of Science - Computer Engineering Technology
University of Houston
Houston, TXCertificate Of Technical Studies - Medical Assisting
Houston Community College
Houston, TXSkills
- CPR Certified
- Basic Food Handlers Training
- TABC Certified
- Microsoft Office Proficient
- Door-to-Door Experience
- Food Production
- Food Handling
- Alcohol sales
- Host/Hostess
- OpenTable
- Dietary Aide Experience
- Telemarketing
- Communication skills
Certification
- TABC, 02/01/19, 02/01/21
- ServSafe, 03/01/19, 03/01/21
- Food Handler Certification
Personal Information
- Relocation: Anywhere
- Work Permit: Authorized to work in the US for any employer
Languages
French
Professional Working
Korean
Professional Working
Timeline
Telephone Research Interviewer
Professional Research Consultants Inc Prc
10.2024 - Current
Test Proctor
SmarterServices, LLC
06.2024 - Current
Telephone Interviewer
Luce Research
09.2022 - 10.2024
Hostess
Grotto Ristorante
06.2022 - 04.2023
Hostess
Grand Lux Cafe
09.2021 - 03.2022
Team Member
Little Caesars
12.2020 - 05.2021
Cleaner/Janitor
Ten Star Cleaning, LLC
11.2020 - 11.2020
Dietary Aide
First Class Workforce Solutions
08.2020 - 06.2022
Cashier
Walmart
05.2019 - 12.2019
Cashier
Aramark
02.2019 - 05.2020
Sales Agent
Entel Marketing
11.2018 - 02.2019
Bachelor of Science - Computer Engineering Technology
University of Houston
Certificate Of Technical Studies - Medical Assisting
Houston Community College
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