Jasmine Cofer
Scottdale,GA
Summary
Detail-oriented Revenue Cycle Specialist with proven skills in claims processing, insurance verification, and revenue cycle management. Committed to optimizing workflows and resolving billing discrepancies to enhance overall operational efficiency.
Overview
9
9
years of professional experience
Work History
Revenue Cycle Specialist
Emory Healthcare
Atlanta, Georgia
09.2021 - Current
- Processed patient billing inquiries using electronic health record systems.
- Verified insurance information to ensure accurate claims submissions.
- Assisted in resolving payment discrepancies with insurance providers.
- Trained in revenue cycle management software for efficient data entry.
- Processed appeals related to denied or rejected claims in a timely manner.
- Collaborated with other departments to resolve customer inquiries regarding billing issues.
- Contacted insurance providers to check patient coverage.
- Reviewed patient accounts to ensure accuracy and completeness of information.
- Compiled data into weekly and monthly reports outlining performance metrics related to revenue cycle activities.
- Reviewed medical documentation for precertification compliance and accuracy.
- Coordinated communication between healthcare providers and insurance companies.
- Analyzed patient cases to determine eligibility for specific procedures.
Front Desk Receptionist
Incremedical Staffing
Atlanta, Georgia
06.2017 - 08.2021
- Greeted and assisted visitors with professionalism and warmth.
- Managed multi-line phone system to handle incoming calls efficiently.
- Scheduled appointments and coordinated meeting rooms for staff.
- Maintained organized front desk area to ensure a welcoming environment.
- Provided administrative support including filing and data entry tasks.
- Responded to inquiries and resolved issues with excellent customer service skills.
- Collaborated with team members to improve front desk operations consistently.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Education
Associate of Science - Psychology
Georgia State University
Atlanta, GA07-2024
Skills
- Insurance verification
- Claims processing
- Revenue cycle management
- Data analysis
- Medical coding
- Customer relationship management
- Workflow optimization
- Problem solving
- Effective communication
- Time management
- HIPAA compliance
Timeline
Revenue Cycle Specialist
Emory Healthcare
09.2021 - Current
Front Desk Receptionist
Incremedical Staffing
06.2017 - 08.2021
Associate of Science - Psychology
Georgia State University