Jasmine Coleman
Buford,GA
Summary
Experienced professional in front office and event coordination operations. Excels in managing high-volume environments with efficiency and poise. Recognized for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player dedicated to achieving results and seamlessly adapting to changing needs. Proficient in scheduling, customer service, and administrative support for smooth daily operations.
Overview
10
10
years of professional experience
Work History
Picnic Coordinator (event Planner)
Luxwoods Elevated Picnics
01.2025 - Current
- Managed scheduling and logistics for multiple projects, ensuring timely execution of deliverables
- Analyzed project data to identify trends, providing actionable insights for decision-making
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Utilized social media to promote events and increase attendance.
Assistant Teacher
The Goddard School
05.2024 - Current
- Facilitated engaging and developmentally appropriate lesson plans for diverse learning styles.
- Implemented classroom management strategies to create a positive learning environment.
- Collaborated with lead teacher to assess student progress and adapt instructional approaches.
- Organized educational materials and resources to support effective lesson delivery.
- Enhanced parent communication through regular updates on student progress and classroom activities.
Assistant Teacher
Four seasons Montessori
01.2023 - 05.2024
- Led small group sessions to reinforce concepts, promoting academic growth and confidence among students.
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Assistant Teacher
The Goddard School
01.2022 - 01.2023
- Supported individualized education plans (IEPs) by tailoring activities to meet students' unique needs.
- Completed daily reports, meal count sheets, and attendance logs.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children's education.
- Assisted in implementation of new learning tools, systems and materials.
- Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
Home Health Aide
Guardian Angel Home Care, Inc.
07.2019 - 01.2022
- Provided compassionate personal care, assisting clients with daily living activities and maintaining dignity.
- Developed individualized care plans in collaboration with healthcare teams to meet client needs effectively.
- Monitored client's health conditions, documenting changes and reporting concerns to healthcare professionals promptly.
- Administered medications and managed medical equipment, ensuring compliance with prescribed treatments.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
Gym Receptionist
YMCA
10.2017 - 12.2018
- Managed front desk operations, ensuring smooth check-in and check-out processes for members and guests.
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance member satisfaction.
- Assisted in marketing initiatives by promoting new programs and services through social media channels and newsletters.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
Receptionist
Georgia Gwinnett College
01.2017 - 11.2018
- Managed front desk operations, ensuring a welcoming environment for visitors and employees.
- Coordinated visitor check-in processes, verifying credentials and issuing visitor passes efficiently.
- Provided exceptional customer service by addressing inquiries and resolving issues proactively.
- Helped maintain an organized workspace by managing office supplies inventory and ensuring adequate stock levels for daily operations.
- Supported receptionist duties, such as answering phone calls, filing requests, and managing facility calendars.
- Provided exceptional customer service, addressing inquiries and directing visitors to appropriate departments or personnel.
- Welcomed students with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Operated multi-line telephone system to answer and direct high volume of calls.
Customer Service Representative
Buy Buy Baby
01.2016 - 01.2017
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Trained new team members on company policies, procedures, and customer service best practices.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
General Education
Skills
- Customer service
- Project and schedule coordination
- Multitasking and organization
- Data entry
- Event planning and coordination
- Childhood development
- Childcare
- Caregiving
- Personal Assistant Experience
Timeline
Picnic Coordinator (event Planner)
Luxwoods Elevated Picnics
01.2025 - Current
Assistant Teacher
The Goddard School
05.2024 - Current
Assistant Teacher
Four seasons Montessori
01.2023 - 05.2024
Assistant Teacher
The Goddard School
01.2022 - 01.2023
Home Health Aide
Guardian Angel Home Care, Inc.
07.2019 - 01.2022
Gym Receptionist
YMCA
10.2017 - 12.2018
Receptionist
Georgia Gwinnett College
01.2017 - 11.2018
Customer Service Representative
Buy Buy Baby
01.2016 - 01.2017
General Education
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