Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Volunteering
Affiliations
References
Timeline
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Jasmine Colin

Chicago Heights,IL

Summary

Dynamic and results-driven professional with extensive experience in customer service. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Adept at cash handling and training new team members, ensuring operational efficiency and a positive shopping experience. Committed to maintaining high standards of cleanliness and organization.

Overview

4
4
years of professional experience

Work History

Cashier

Country Squire Foods
Chicago Heights, Illinois
08.2022 - 05.2025
  • Operated cash register efficiently and processed customer transactions accurately.
  • Assisted customers with product inquiries and provided exceptional service.
  • Managed cash drawer and ensured accurate cash handling throughout shifts.
  • Collaborated with team members to restock shelves and ensure product availability.
  • Handled customer returns and exchanges following store policies effectively.
  • Trained new cashiers on register operations and customer service protocols.
  • Greeted customers and provided customer service.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Provided price checks on items when requested by customers.
  • Performed other duties assigned by management team such as helping out in other departments if needed.
  • Bagged groceries for customers according to bagging guidelines.
  • Maintained cleanliness of checkout areas including countertops, scales, belts, workstations .

Crew Member

McDonald's
South Chicago Heights , IL
02.2021 - 04.2022
  • Processed customer transactions accurately and efficiently at fast-paced restaurant.
  • Assisted customers with menu selections and special requests courteously.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Resolved customer complaints promptly to enhance satisfaction levels.
  • Maintained cleanliness and organization of cash register area during shifts.
  • Monitored inventory levels for supplies needed at the front counter area.
  • Trained new cashiers on register operations and customer service protocols.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.

Education

Bachelor of Science - Biology

Governors State University
Park Forest, IL
05-2027

High School Diploma -

Bloom Township High School
Chicago Heights, IL
05-2022

STEM 8th Grade Certificate

STEM Magnet Academy
Chicago Heights, IL
05-2018

Skills

  • Customer service and support
  • Work ethic and integrity
  • Team collaboration
  • Effective communication
  • Problem solving
  • Inventory management
  • Time management
  • Cash handling
  • Training and onboarding
  • Cleaning and sanitizing
  • Basic math skills
  • Laboratory techniques
  • Empathy and patience

Languages

English
Native/ Bilingual
Spanish
Professional

Accomplishments

  • National Honor Society
  • Constant honors student
  • Deans list student
  • Dean's Scholarship Award Winner + others
  • Student of the month/leadership recognition

Volunteering

  • Saint Paul Catholic Church- kids summer program

As a teacher assistant, I supported classroom management and helped ensure that each child felt safe, welcomed, and engaged in the learning environment. My responsibilities included facilitating activities, creating interactive games to promote learning and social development, and serving as a point of communication between teachers to support smooth coordination across the program.

  • Respond Now Food Pantry

At the food pantry, I managed back stock by organizing and restocking merchandise to ensure efficient and accurate order packing. I also prepared customized food packages based on individual requests, with a focus on serving the homeless community.

Affiliations

  • Biology Club
  • National Society of Leadership and Success

References

References available upon request.

Timeline

Cashier

Country Squire Foods
08.2022 - 05.2025

Crew Member

McDonald's
02.2021 - 04.2022

Bachelor of Science - Biology

Governors State University

High School Diploma -

Bloom Township High School

STEM 8th Grade Certificate

STEM Magnet Academy