Jasmine Collins
North Highlands,CA
Summary
Professional who excels in fast paced environments. Responsible team worker and able to adapt to challenging situations. Able to work well both in a team environment as well as using own initiative. Experienced in customer service, stocking, merchandising, POS systems and cash handling.
Overview
8
8
years of professional experience
Work History
Cashier/Overnight Stocker
99 Cents Store
08.2017 - 02.2023
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Maintained neat, organized stockroom free of hazards.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Stocked designated items on shelves, end caps and displays.
- Kept work areas neat, clean and free from debris.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Labeled products, rotated stock and fronted merchandise for appealing display.
Receptionist
Joe Mims Jr Hagginwood CC
02.2016 - 01.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained visitor log for entering and leaving facility for security purposes.
Customer Service Representative
Money Mart
03.2015 - 07.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained up-to-date knowledge of product and service changes.
- Handled customer inquiries and suggestions courteously and professionally
- Answered constant flow of customer calls with minimal wait times
Education
High School Diploma -
Highlands Community Charter School
1333 Grand Avenue 9583801.2016
Skills
- Customer service-oriented
- Retail sales professional
- Excellent communication skills
- Multitasking ability
- Fast learner
- Cash register familiarity
- Dedicated team player
- Attention to Detail
- Multitasking Abilities
- Flexible and Adaptable
Timeline
Cashier/Overnight Stocker
99 Cents Store
08.2017 - 02.2023
Receptionist
Joe Mims Jr Hagginwood CC
02.2016 - 01.2017
Customer Service Representative
Money Mart
03.2015 - 07.2015
High School Diploma -
Highlands Community Charter School
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